Short-Term Rental Property Manager with QuickBooks & Lead Generation

Job Description:

We are seeking a proactive and detail-oriented Executive Assistant to oversee and optimize our short-term rental (STR) portfolio and real estate properties. The ideal candidate will have hands-on experience in property management and be familiar with tools like Hostaway, Pricelabs, and Turno to ensure efficient operations and maximum revenue. This role requires a highly organized and adaptable individual who thrives in a fast-paced environment.

Responsibilities:

Manage and optimize short-term rental listings across multiple platforms to increase bookings and revenue.
Coordinate property maintenance, vendor relationships, and scheduling to ensure smooth operations.
Utilize property management tools such as Hostaway, Pricelabs, and Turno for effective property oversight and performance optimization.
Handle tenant communications, lease agreements, and rent collection for real estate properties.
Prepare and monitor performance reports to track key metrics and identify opportunities for improvement.
Provide administrative support, including task organization, scheduling, and maintaining efficient daily operations.
Identify opportunities for operational improvements and implement solutions to maximize efficiency and customer satisfaction.
Qualifications:

Must Have:

Experience: At least 2+ years in STR property management or real estate management. Candidates with strong learning adaptability and proven ability to master new systems will also be considered.
Technical Skills: Proficiency with Hostaway, Pricelabs, and Turno.
Organizational Skills: Strong ability to prioritize, multitask, and problem-solve independently.
Communication Skills: Excellent written and verbal communication for vendor coordination, tenant relations, and team collaboration.
Tech-Savvy: Comfortable using property management tools, CRM systems, and Microsoft Office/Google Workspace.
Preferred:

Direct experience managing short-term rentals.
Familiarity with accounting software like QuickBooks for expense tracking, invoicing, and reporting.
Experience in lead generation and marketing strategies for property rentals.
How to Apply:

To be considered, please submit the following:

Resume

Personality Test Result: Complete the test using this link: predictablesuccess.com/ps-styles-quiz, and include the full results in your application.

Introductory Video: Create a short video (5-10 minutes) answering the following questions:

Work-Related Questions:

Have you worked a graveyard shift or night schedule? If yes, for how long?
Can you describe your previous job responsibilities in property management or a related field? Do you have experience managing short-term rentals? How many years of experience do you have?
Have you used tools like Hostaway, Pricelabs, or Turno? If so, how have you utilized them to optimize bookings and streamline property management operations?
Are you familiar with QuickBooks? If so, what tasks have you handled using it (e.g., invoicing, tracking expenses, generating reports)?
Do you have experience with lead generation? If so, what strategies or tools have you used?
Can you describe a time when you encountered a challenging situation in property management (e.g., double bookings or a dissatisfied guest)? How did you resolve it while maintaining customer satisfaction?
How do you keep yourself organized throughout the day?
Personal Question:
What motivates you to get up every day?

Skill Assessment link:
Part 1: https://app.testgorilla.com/s/4ywgnupr
Part2: https://app.testgorilla.com/s/uqi8kuhz