Project Manager

We are looking for a highly organized and strategic Project Manager to join our team in a long-term, permanent role. This position requires strong project management skills, process analysis expertise, and a solid understanding of CRM systems to ensure seamless operations and execution of key initiatives.

Key Responsibilities:

Weekly Support Staff Meeting Management – Prepare agendas, track next steps, manage follow-ups, lead weekly marketing and support staff meetings, and update KPI reports.

CRM Evaluation & Renewal Planning – Track renewal and cancellation deadlines, assess system functionality with CRM sales reps, conduct process alignment meetings, and research alternative solutions for a comprehensive comparison report.

Operational Execution of Strategic Initiatives – Oversee the implementation of key strategic plans to ensure alignment with business goals.

SOP Management (Pending Budget Review) – Review, update, and draft Standard Operating Procedures (SOPs) and train staff for operational consistency.

Process Workflow Development (LUpgrade to see actual info) – Map out client onboarding and litigation workflows to streamline operations.

Candidate Requirements:
3+ years of experience in project management, operations, or business process improvement
Strong understanding of process analysis and workflow development
Experience working with CRM systems and evaluating software solutions
Proficiency in LUpgrade to see actual info, Microsoft Office, and Google Suite
Excellent communication and leadership skills, with the ability to manage cross-functional teams
Highly organized, proactive, and detail-oriented, with a problem-solving mindset
Ability to work independently and manage multiple projects simultaneously

If you are a results-driven project manager who thrives in process optimization and CRM management, we’d love to hear from you!


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