Now Hiring: Schedule Manager Truck Routes with Exceptional Communication and Organizational Skills!

Job Title: Schedule Manager

Job Description:
Sai Air Duct Cleaning is seeking a highly organized and detail-oriented Schedule Manager to join our dynamic team. This individual will play a critical role in managing schedules, handling inbound customer inquiries, and ensuring seamless coordination for our residential and commercial air duct cleaning services.

Key Responsibilities:
Schedule Coordination: Efficiently manage and assign routes for technicians, ensuring optimal productivity and timely service delivery.
Inbound Call Management: Handle incoming calls with professionalism, addressing customer inquiries and scheduling service appointments promptly.
Route Optimization: Understand and plan technician routes to minimize travel time and maximize efficiency.
Customer Interaction: Deliver exceptional customer service by listening to customer needs, providing accurate information, and resolving concerns effectively.
Communication: Serve as a liaison between customers, technicians, and management to ensure smooth operations.

Qualifications:
Communication Skills: Top-notch verbal and written communication skills to interact professionally with customers and team members.
Listening Skills: Exceptional active listening abilities to understand customer needs and provide tailored solutions.
Organization: Proven ability to manage multiple schedules and prioritize tasks in a fast-paced environment.
Technical Understanding: Familiarity with service areas and route planning for residential and commercial locations.
Experience: Previous experience in scheduling, dispatching, or customer service is a plus.

HVAC or Duct Cleaning, carpet cleaning, roofing Scheduled tech routes EXPERIENCED Plus.

What We Offer:
Competitive pay
Opportunity to work in a growing business
Supportive team environment
Room for professional growth
If you are a motivated and customer-focused professional with a knack for organization and communication, we want to hear from you!

Location: Chicago, IL