Executive Operations Coordinator

SUMMARY OF ROLE

The Executive Operations Coordinator will provide high-level administrative support to the Director of Operations, seeing to the daily success of the department and the front-line personnel that it is comprised of. This role requires a proactive, detail-oriented, and highly organized individual who can exhibit unwavering professionalism, work effectively in a fast-paced environment, and manage resources that encourage the operational success of the Company on a day-to-day basis.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Administrative
• Assist with tasks, including data entry, click up and document management.
• Maintain accurate records of titles, bill of sales, and evictions.
• Make invoices, citation payments to vendors, and county permits as needed.
• Generate letters and correspondences to residents as needed.
• Review and Submit Field Staff quarterly Commissions.

Field Support
• Handle schedule for insurance inspectors on scheduling community visits and compliance updates.
• Maintain proper records for project management.

Regulatory support:
• Ensure compliance with local, state, and federal regulations governing manufactured housing communities.
• Assist in preparing and maintaining necessary documentation and reports for regulatory agencies.
• Stay informed about industry trends, best practices, and regulatory changes affecting manufactured housing operations to
ensure the Company remains competitive and compliant.
• Manage Vendor Notice of Commencements and Permits.
• Administer Evictions protocol: Receive intakes and review all the final Friday of each month, Lock accounts in rent
manager, Send intakes to Director for review.


Flock Collaboration:
• Collaborate with property managers, maintenance staff, and other teaUpgrade to see actual infombers to foster staff cohesion and remain
informed to community happenings.
• Support cross-functional initiatives and projects as needed to promote efficiency and effectiveness across the
organization.
• Attend Regional Management meetings to transcribe notes and ensure effective communication.
• Create, organize, and update folders and documents in SharePoint
• Assist Director of Ops with all transitions associated with newly acquired communities (i.e. Welcome Packets for Meet and
Greets, Adherence to Onboarding protocol, etc.)
• Collaborate with Regional, District, and Community Managers to ensure insurance compliance and recommendations are
satisfied appropriately.



QUALIFICATIONS / EXPERIENCE

• Proficiency in MS Office required, particularly in Word, Excel, and Outlook; familiarity with Rent Manager software is a plus.
• Ability to work autonomously with minimal supervision.
• Exhibits positive attitude and professional demeanor.
• Strong interpersonal and verbal communication skills to interact effectively with residents, teaUpgrade to see actual infombers, vendors, and
property owners.
• Exceptional written and verbal communication skills.
• Capable of training and developing others.
• Knowledge of expense budgeting and cost control.
• Capable of identifying, organizing, and planning community-specific capital improvement projects.
• Excellent organizational and tasking abilities to manage a diverse range of responsibilities.
• Leadership qualities that reflect the Company culture and Core Values
• Understanding of local, state, and federal regulations affecting Manufactured Housing and/or RV communities.
• Ability to foster a collaborative approach to interactions with corporate and community teaUpgrade to see actual infombers; exhibit
professionalism, punctuality, and precision on virtual platforms (i.e. Teams) that require presence.