Billing Department 9:00a - 5:00p est

**Please take a moment to thoroughly review the entire ad before submitting your application. If the compensation, working hours, or any details in the listing don't align with your preferences, we kindly ask that you refrain from applying. Your understanding in this matter is greatly appreciated and non-negotiable.**

PNJ Insurance Solutions is seeking a highly organized and personable individual to join our team as a Remote Office Receptionist. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for everyone who contacts our office.

**Responsibilities:**
1. Answer incoming calls professionally and courteously.
2. Greet clients and visitors, whether in person or over the phone, with a friendly and welcoming demeanor.
3. Direct calls and inquiries to the appropriate person or department.
4. Manage and prioritize multiple tasks efficiently.
5. Assist with administrative tasks as needed.
6. Process applications
7. Must Own noise-cancelling headphones! One thing that we do not tolerate and make no exception for is background noises, especially children or animals, etc. We feel that presents a bad representation of the company. We like to address this upfront****** Downloading the application Krisp will not suffice. The noise can still be heard.
8. Must have 2 screens.

**Qualifications:**
1. Excellent English and verbal communication skills.
2. Strong organizational abilities.
3. Proficient in basic computer skills and comfortable with remote communication tools.
4. Customer service experience preferred.
5. Ability to work independently and be self-motivated.
6. Working hours are in Eastern Standard Timezone
7. Must have 2 screens. Must have 2 screens. Must have 2 screens. Must have 2 screens.

Systems you will be required to use:
-A United States-based VPS System
-Dialpad
-Timedoctor
-Agent Crm
Please ensure your technology will allow you to properly access these platforms before applying.

**Application Process:**
If you’re interested, I’d love to learn more about you. Please send a detailed voice recording sharing the following:

Your strengths and weaknesses in the workplace.
The areas and tasks you enjoy and prefer to focus on.
The tasks or areas you do not particularly enjoy.
This will help us better understand how your skills and preferences align with the available opportunities.

**Note:** Only complete applications will be considered. We pay via Payoneer ONLY. Pay Dates ate the 16th and the last day of the month (on EST time)

**Deadline for Applications:** Jan 31, 2025, 5:00 pm EST. Pay is $2.00 an hour. Hours are EST. You will need a USA-based VPS for this job. Hours are 9:00 am-5:00pm EST Lunch is from 1:00 pm-2:00 pm Est paid on the 16th and 31st monthly. Must speak very clear english.

PNJ Insurance Solutions is an equal opportunity employer and encourages candidates of all backgrounds to apply. We appreciate all applications, but only those selected for an interview will be contacted.

APPLY DIRECTLY TO ADMIN@PNJFS.COM