Area Manager Assistant (Offshore)

???? Work from Home | Full-time
???? Schedule: 8 AM - 5 PM EST (Monday - Friday)
???? Pay: $5 per hour

What You’ll Achieve in This Role:
As an Area Manager Assistant, you’ll ensure smooth daily operations by supporting Area Managers, tracking client and team issues, and handling administrative tasks. Your role is to prevent issues from slipping through the cracks and provide prompt support—without making final decisions.

Your Success Will Be Measured By:
? No missed client issues – Every client concern is logged, tracked, and followed up on.
? Seamless Area Manager support – Administrative tasks are completed on time and accurately.
? Immediate response & issue tracking – Clients and teaUpgrade to see actual infombers receive timely support when the AM is unavailable.
? Clear communication & reporting – Every email, phone call, and update is logged properly for smooth operations.

Key Responsibilities:
? Support Area Managers – Handle admin tasks like entering support tickets, tracking client issues, and managing schedules.
? Track & Prevent Issues – Log all client concerns in the CRM to ensure proper follow-up.
? Respond to Clients & TeaUpgrade to see actual infombers – Acknowledge concerns and escalate when necessary.
? Email & Phone Support – Manage communications and ensure all interactions are documented.
? Daily Reporting – Provide end-of-shift reports with key updates and outstanding tasks.
? Monitor Cleaners – Track cleaner locations and notify the AM if issues arise.

Who You Are:
???? Detail-oriented, highly organized, and proactive.
???? Follows structured processes and escalates issues appropriately.
???? Excellent communicator with a neutral American accent.
???? Comfortable using CRM tools, Google Workspace, and task management platforms.
???? Reliable, self-motivated, and efficient in handling high-volume tasks.

Perks & Benefits:
? 100% remote work – No commute needed!
? Supportive and structured work environment.
? Career growth opportunities within the company.

???? Ready to take on this challenge? Apply now! Upgrade to see actual info