Administrative Assistant / Project Coordinator

We are seeking a proactive and experienced Administrative Assistant with Project coordination experience to provide high-level administrative support. In this role, you will work closely with the CEO and collaborate with managers across the organization to ensure seamless operations. The ideal candidate should have supervisory experience; If you are detail-oriented, organized, and self-driven with excellent communication skills, this opportunity is for you!

Key Responsibilities:
• Provide direct administrative support to the CEO, including managing schedules, appointments, and emails.
• Coordinate and communicate effectively with managers to ensure projects and tasks are on track.
• Organize meetings, prepare agendas, and document minutes for distribution.
• Monitor and follow up on deadlines and deliverables to ensure timely completion.
• Create, organize, and maintain documents, spreadsheets, and reports.
• Assist in managing communication channels, including email, chat, and calls.
• Research and compile information for decision-making and planning.
• Oversee and guide team activities, ensuring alignment with business goals.
• Handle other administrative tasks and projects as assigned.
• Clearly explain project scopes and dispatch assignments.
• Coordinate field technicians based on customer requests, budgets, and schedules.
• Work with the Project Manager and other PCs to plan projects, assess risks, and create scopes of work.
• Create work orders, negotiate rates, and dispatch technicians, adjusting trips as necessary.
• Confirm appointments with customers and vendors.
• Ensure all required equipment is on-site for technicians.
• Communicate real-time updates and issues to customers.
• Address customer alerts and serve as the first point of contact for escalations, resolving disputes promptly.
• Communicate with internal and external parties, responding to emails within 30 minutes.
• Collaborate with the team to manage and resolve daily department tickets.
• Handle calls from field technicians for technical support and ticket management.
• Log technician calls, explain project scopes, and provide support.

Qualifications:
• Project coordination experience
• Experience with dispatching technicians and reviewing deliverables with them.
• Supervisory experience with the ability to lead and guide a team.
• Strong organizational and time management skills with the ability to prioritize effectively.
• Excellent written and verbal communication skills.
• Proficient in using tools such as Google Workspace, Microsoft Office, project management platforms, and communication tools like Zoom.
• Familiarity with managing calendars and coordinating schedules.
• Ability to work independently and collaboratively in a virtual environment.
• A reliable internet connection and a dedicated workspace.

Package Offer:
Full time / 8 hours a day / 40 hours a week
Time zone: US - Eastern Standard Time
Rate: $7.5 per hour ($1300/mo.)
Weekends Off
Weekly payout
Permanent work from home

If you possess the qualifications outlined above and are excited about the opportunity to join our team, please submit your resume with the subject line "Administrative Assistant / Project Coordinator" and make the first line of your cover page read "Blue Mockingbird"; this part is very important for us, so we can tell that you're actually reading our full job post and not just applying to any post that comes on here; any applications that do not meet this requirement will be ignored..

Please make sure your application includes:
- Your name
- Your Resumé (CV)
- Your WhatsApp number
- A video explaining why you would be the best candidate for this position