Sales Assistant/eCommerce Executive Assistant

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Application Deadline: March 25,Upgrade to see actual info-----------------------------------------------------------------------------------------------------------------

Job Title: eCommerce Executive Assistant/Sales Assistant
Hours: 40 hours/week
Location: Remote (Must be comfortable working Eastern Time, M-F, with a 30-60 min lunch break)


About the Role
We are seeking a highly organized, proactive, and detail-oriented Sales Assistant / eCommerce Executive Assistant to support a key client. This role requires strong follow-up skills, responsiveness, and the ability to work independently while ensuring nothing falls through the cracks. The ideal candidate will be a trusted right-hand to the executive, capable of managing scheduling, CRM data entry, sales support, and customer inquiries with precision and urgency.


Key Responsibilities
1. Appointment setting & coordination
-Finding time on my calendar for me to speak with external parties and creating the calendar invite, including my Zoom link (for virtual meetings), and putting the right emails on the invite
-For in-person meetings, sending templated emails to collect pre-meeting prep information, adding to Notion, and following up as needed

2. Data entry / CRM management:
-Creating and updating Company records
-Creating and updating People records, and researching job titles and contact information as needed
-Creating Products and updating Price Book
-Uploading copies of Contracts to ERP
-Corresponding with CRM developers to resolve any issues (e.g. something not working)
-Quality check accuracy of Purchase Orders entered by sales operations (e.g. double check all qty and $ amounts)

3. SMB wholesale customer support / Faire
-Respond to wholesale inquiries - qualifying and disqualifying in accordance with a specific set of parameters
-Refer certain customers to Faire and refer certain customers to me based on expected value
-Troubleshoot any issues with the Faire platform that can affect orders

4. Other wholesale customer support / major accounts
-Respond to requests for sales & marketing materials
-Send out text-only email blasts to wholesale contacts regarding new products/events/etc., and over time, work with marketing team to make templates
-Do research on industry events as requested and coordinate travel accommodations
-Do research on prospective or current accounts as requested and report findings (e.g. employee count, revenue, headquarters location, etc.)

5. Misc:
-Coordinate with other teaUpgrade to see actual infombers to collect information / give directions on my behalf and follow up until resolution
-(Ideal - after trust is built) Answer calls placed to the corporate line, when sales extension is selected - currently only a few calls per week


Requirements:
-At least 3 years of experience as an Executive Assistant
-Comfortable with Google Sheets/Excel: Can use formulas, filters, and formatting for basic data tasks
-Familiar with these tools: Zoom, Loom, Slack, Gmail, Notion, Gorgias, Faire, LinkedIn, and custom CRM systems (or willing to learn)


What We Offer
-Competitive HOURLY PAY
-WEEKLY PAY (Every Friday)
-HMO

To apply, send your RESUME and VIDEO INTRODUCTION to Upgrade to see actual info with the subject "EA/SA" - Our onlinejobs inbox is not monitored.