Operation Manager

We’re looking for an Operations Manager to ensure the smooth execution of deliverables across departments and clients. You’ll lead project and task management efforts, optimize service delivery, implement process improvements, and work closely with leadership to drive meaningful results. Your ability to bring clarity, accountability, and efficiency to complex workflows will be key to success in this role.
What You’ll Do:

Manage project timelines and ensure cross-functional alignment
Monitor tasks using tools like Asana; follow up on unresolved or overdue items
Review and resolve issues flagged by our AI tools to maintain quality standards
Identify process gaps and implement improvements across QA, compliance, and operations

What You Bring:

Strong project management and organizational skills
A knack for process improvement and problem-solving
Excellent communication and a service-first mindset
Proficiency with task management and collaboration tools

Please upload your resume and a 5-minute video introduction to Google Drive, then email the link to Upgrade to see actual info