Executive Assistant (EA)

Location: Remote
Salary: AUD 1,000 – 2,500 per month (Philippines) (Performance-based increases starting at month 2)
Hours: Full-time (40 hours/week)
Reports to: Business Owner
Probation Period: 6 months

???? Role Overview - The What
The ideal candidate should have a deep understanding of business operations and be able to think strategically about how automation and AI can improve efficiency for both our company and our clients.

Everything we do is focused on making our clients' lives easier, especially for business owners.

The EA must be proactive in identifying opportunities for automation and streamlining business processes, ensuring that our clients benefit from increased efficiency. While an MBA is not required, a strong background in Business Management or significant experience in operations would be highly valuable.

The Executive Assistant (EA) is a highly organised, proactive professional responsible for assisting the business owner in daily operations, managing client workflows, and handling automation tasks in Go High Level (GHL). Over time, the EA will take on more key operational responsibilities and become a key player in improving business efficiency and operations.

The EA will also be responsible for overseeing the team, delegating tasks, and working closely with the Account Manager and Marketing Coordinator to ensure smooth operations and efficient workflow execution.

This role is ideal for a tech-savvy problem solver who can handle a variety of administrative, operational, and technical tasks while working independently in a fast-paced, remote environment.

The Right Who For This Role - Is This You?

The perfect addition to our team will naturally align with these values:

? Gets Things Done, the Smart Way - You love finding better, faster, and easier ways to do things. You don’t just tick off tasks -you anticipate needs, streamline workflows, and solve problems proactively.

???? Loves Learning & Growing - You thrive in an environment of constant improvement. You’re open to feedback, always looking to refine your skills, and excited by new ideas that make things run smoother and better.

???? Supportive & Compassionate - We believe in having each other’s backs. You understand that people have tough days, and you lead with kindness and understanding, whether it’s supporting a teammate or handling a difficult client. Even when faced with rudeness, you don’t take it personally - you see beyond the frustration and respond with grace and professionalism.

???? Takes Ownership - You step up, take initiative, and get things done without needing to be micromanaged. If something needs attention, you own it, fix it, or find a solution.

???? Brings Positive Energy - Work should be enjoyable, even when it’s challenging. You bring a sense of fun, optimism, and calmness, knowing that a positive approach makes everything flow better.

???? Communicates Openly & Honestly - You’re direct, clear, and handle challenges with kindness and confidence. You’re not afraid of tough conversations, and you don’t avoid problems—you tackle them with care, empathy, and a solutions-first approach.

???? Pays Attention to the Little Things - You catch the details others miss and make sure nothing slips through the cracks. Whether it’s ensuring the CEO is prepped for a big meeting or making sure emails are polished, you take pride in getting it just right.

?? Cares About the Work They Do – This isn’t just about checking off a to-do list. You want to be part of something that makes a difference - helping education businesses grow and thrive while also creating a supportive, respectful, and empowering work environment for our team.


???? Responsibilities
???? Phase 1 (Months 1-2) – Training & Learning
? Learn the Go High Level (GHL) platform and assist with workflows.
? Manage emails, scheduling, and client communication.
? Assist with basic admin tasks (document preparation, SOP writing).
? Tracking and managing tasks in ClickUp.
? Receive training on automation tools (Zapier, CRM, databases).
? Document key processes and create SOPs for reference.

???? Phase 2 (Months 3-4) – Increasing Efficiency
? Handle 50% of the business owner’s workload (emails, project coordination), while also assisting with a bulk of the Account Manager’s role.
? Begin building and managing client automations in GHL.
? Track and follow up on client workflows and requests.
? Manage internal team communications and assist in ClickUp task management.
? Streamline repetitive processes and improve efficiency.
? Oversee task delegation and ensure team efficiency in collaboration with the Account Manager and Marketing Coordinator.

???? Phase 3 (Months 5-6) – Ownership & Autonomy
? Help manage day-to-day business operations and client workflows with minimal input from the business owner.
? Assist and Oversee CRM setups, automation builds, and system optimisations with the Account Manager.
? Identify and fix bottlenecks in client processes and automation workflows.
? Act as the first point of contact for the team and clients.
? Act as the first point of contact for the team and clients.
? Train teaUpgrade to see actual infombers on updated processes and workflow improvements.
? Solve problems proactively and improve overall business efficiency.
? Lead the team by assigning tasks, ensuring accountability, and collaborating with the Account Manager and Marketing Coordinator.

???? Required Skills & Qualifications
?? 5-10 years of experience in an administrative, operations, or technical support role, with a strong understanding of business operations and process automation.
?? Familiarity with Go High Level (GHL), Zapier, or automation tools (and eager to learn as tech develops).
?? Strong ability to prioritise tasks, meet deadlines, and manage multiple projects.
?? Excellent communication and professional email handling skills.
?? Tech-savvy, with experience in CRM systems, workflow automation, and process improvement.
?? Proactive problem solver who takes initiative to improve business operations.
?? Experience using ClickUp (or similar project management tools) is a plus.
?? Leadership experience or strong task delegation skills preferred.

???? Salary & Progression Plan

Timeframe
Salary (AUD/month)
Trial & Training
Month 1-2 AUD 1,000 - 1,300
Efficiency Phase
Month 3-4 AUD 1,400 - 1,700
Ownership Phase Month 5-6 AUD 1,800 - 2,100
Full Autonomy
Month 7+ AUD 2,200 - 3,500+ (if exceptional)

???? Salary increases are tied to performance milestones (learning GHL, taking full ownership of workflows, improving efficiency).

???? Performance Incentives & Bonuses - Will be shared with applicants once they reach interview stage


???? How to Apply
Applications will be reviewed as they come in, and the role will be filled as soon as we find the right person.
To apply for this position, submit your resume and a short video (2-3 minutes) explaining:
Your relevant experience in admin, automation, and workflow management.
Your familiarity with Go High Level (GHL).
A past experience where you streamlined a business process or improved efficiency.

???? Apply through this online jobs board if you believe you have the values and skills required.
? Deadline: Applications will be reviewed as they come in, and the role will be filled as soon as we find the right person