Experienced Virtual Assistant

We are looking for a reliable and experienced Virtual Assistant who will be responsible for
customer communication on the Fiverr platform. If you have experience in e-commerce
customer support, excellent communication and sales skills, fast response times, reliability,
strong written and spoken English skills, and knowledge of Shopify, we invite you to join our
team!

Key Responsibilities:
- Communicating with potential buyers via the Fiverr platform
- Providing quick, accurate, and clear responses to customer inquiries
- Advising customers on order-related questions
- Collecting key information about customer preferences regarding their online store
- Ensuring professional and friendly communication at all times
- Daily coordination of order statuses using Asana or similar project management tools
- Regular check-ins with teaUpgrade to see actual infombers at the beginning and end of the workday
- Working independently and managing time effectively
- Maintaining availability during agreed working hours


Requirements:
- Experience as a Virtual Assistant or in Customer Support
- Excellent English skills (written and spoken)
- Fast response times and attention to detail
- Strong organizational and coordination skills
- Knowledge of Shopify and project management tools (e.g., Asana)
- Proactive and able to work independently


Preferred Qualifications:
- Experience in customer support (e-commerce, BPO)
- Fast typing skills and efficient message handling
- Familiarity with Asana or other project management tools


Application Process:
When replying to our application start with I LISTEN TO NICK, that way we can confirm
you are actually reading application carefully and not just copy pasting your resume.
After reviewing applications, we will invite selected candidates for an interview.
If you meet these requirements and want to work in a dynamic e-commerce environment,
we’d love to hear from you!