Executive Assistant

Job Title: Executive Assistant

"Whatever I.T. takes, we will fix I.T."


I.T. Matters, Inc., a leading company offering Managed IT Services, Backup and Disaster Recovery Solutions, Cloud Hosting, Telephony Services, and IT Security Services to Small and Medium Businesses in the greater Houston, Texas area (within the central time zone), is undergoing team expansion. Established in 2012, we are devoted to providing exceptional technical solutions to our clients.

We are seeking a detail-oriented Executive Assistant to join our team. The Executive Assistant will play a crucial role in supporting the smooth operation of our Executive Department by monitoring, managing, and maintaining the quality of tasks assigned by our Executive Team. This position requires strong organizational skills, comfort in a technical environment, and a keen eye for detail.

Key Responsibilities:

Task Monitoring:

Continuously monitor ongoing tasks and projects within the Executive Department.
Maintain a detailed log of task progress and completion status.

Task Management:

Coordinate with clients to assign and prioritize tasks based on urgency and importance.
Ensure that tasks are executed in a timely and efficient manner.
Identify and address any bottlenecks or obstacles hindering task completion.

Quality Control:

Maintain quality control processes to ensure the highest standard of work.
Review completed tasks for accuracy, adherence to standards, and quality of output.
Work with the Executive Team to maintain consistent work quality.


Documentation:

Maintain accurate records and documentation related to tasks, projects, and quality control procedures.
Create reports summarizing task performance and quality metrics.

Communication:

Help foster better communication between the Executive Team and other relevant departments.
Collaborate with teaUpgrade to see actual infombers to address issues, share insights, and optimize processes.

Qualifications:


Exceptional attention to detail and problem-solving abilities.
Quickly identify areas of inaccuracy and/or improvement.
Comfortable in Technology-Focused Environment
Proven experience in task management and quality control.
Excellent organizational and time management skills.
Effective communication skills and the ability to work collaboratively in a team.

Preferred Skills and Experience:

Experience with Microsoft Office 365
Experience with supporting Executive Management Team
Experience with Organizational Management


How To Apply for This Position:

Send an application email to our Technical Recruiter, Jae Lacson via Upgrade to see actual info

Subject: I.T. Matters, Inc. - Executive Assistant (OLJ)
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