Appraisal Operations Manager

About Us: We are PAHROO, a leading Real Estate Appraisal firm headquartered in Chicago, with a global presence across the US, India, and the Philippines. We are dedicated to providing top-tier property valuation services by leveraging a team of highly skilled appraisers and the latest industry technology.

The Role: We are seeking a highly motivated and organized Appraisal Operations Manager to join our dynamic team. This role involves managing client interactions, coordinating site inspections, overseeing appraisal assignments, and handling workload distribution across our international team. The successful candidate will also be responsible for cold calling potential clients, engaging past and current clients, and managing our CRM systems. This role is perfect for someone who excels in a structured, fast-paced environment.

Responsibilities:
• Serve as the primary point of contact for all client communications.
• Coordinate and schedule property inspections and appraisal assignments.
• Manage and update client information using CRM software.
• Conduct cold calls to prospective clients to expand our client base.
• Ensure timely and accurate completion of appraisals.
• Liaise between clients and appraisers to ensure smooth operation and client satisfaction.
• Monitor and report on the progress of assignments and provide updates to both clients and management.
• Handle any client concerns or issues swiftly and professionally.

Requirements:
• Able to work from 8am to 5pm CST
• Proven experience in client relations, project coordination, or a similar role.
• Strong communication in English with exceptional interpersonal skills.
• Experience with CRM software and proficient in Microsoft Office Suite, G-Suite etc.
• Ability to work independently and manage multiple tasks efficiently.
• Prior experience in real estate or appraisal is highly advantageous.
• Excellent organizational and time management skills.
• Bachelor’s degree in Business Administration, Real Estate, or related field preferred.

What We Offer:
• Fully remote work arrangement.
• Competitive compensation package.
• A culture that values autonomy, teamwork, and open communication.

Join Us If You:
• Are currently running Appraisal Operations in a Real Estate Office
• Are a natural organizer who loves to put everything in its place
• Prefer a structured workday but are adaptable and can handle the unexpected.
• Value collaboration and are keen to support both colleagues and clients.
• Are looking for a career path, not just a job.

Ready to take the next step? Then apply now!

Be sure to mention any direct experience you have in real estate or appraisal services.

PahRoo Appraisal and Consultancy, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.