Virtual Medical Assistant Rockstar

Join Our Team – We’re Looking for an Amazing Virtual Assistant! Basically a Rockstar

Please read the full job description before applying to be considered.

Are you someone who loves connecting with people and brightening their day—even over the phone? Do you have a warm, friendly personality and the ability to make patients feel cared for from the Upgrade to see actual infont they call? If so, we’d love to hear from you!

We’re a family-centered chiropractic office that prides itself on creating a welcoming, compassionate, and professional environment. Our patients always come first, and we’re looking for a superstar Virtual Assistant who can help us maintain that high standard of care.

Who We’re Looking For:
Ideally, we need a jack-of-all-trades VA who is:
Fluent in English (clear communication is key!)
Friendly, engaging, and professional – someone who can make patients feel at ease over the phone
Organized and a great multitasker
A self-learner who takes initiative
Tech-savvy and comfortable with administrative tasks
HIPAA-certified (or willing to get certified)
Experienced in medical scheduling and customer service

A clear, pleasant voice with minimal accent is a must since many of our patients have difficulty hearing.

What You’ll Be Doing:
Answering calls and making patients feel welcome
Scheduling appointments for new and existing patients
Answering basic questions about our office and explaining what to expect during a visit
Discussing our therapies and pricing with patients
Forwarding necessary calls to our office manager
Creating flyers, social media posts, marketing campaigns, website landing pages, and other digital content
Data entry for patient health records, itemized receipts, and Medicare eligibility checks
Filing Medicare and insurance claims, and following up with lawyers/case managers
Website development and SEO experience is a plus!
Monitoring our office care packages
Ensuring compliance with HIPAA and Medicare guidelines
Handling additional administrative tasks as needed

Perks & Growth Opportunities:
Starting Pay: $6.00/hour during training (typically 2-3 days)
Growth Potential: Raises available based on experience and additional responsibilities
A Busy Office = More Opportunities for career growth and salary increases

Please include
A resume
A voice sample (so we can hear your phone presence!)
A social media/marketing example
A recent internet speed test (with proof of backup internet)

If you’re excited about this opportunity and meet the qualifications, we’d love to hear from you! Apply now and let’s see if you’re the perfect fit!