Virtual Audiology Assistant

Offshore Virtual Assistants (OVA) is a well-respected outsourcing company based in Australia and is looking for a Virtual Audiology Assistant for our client, a leading audiology practice in Western Australia.

This is a unique opportunity for a qualified Audiologist to work remotely, supporting a busy audiology clinic by handling key administrative and clinical support tasks, and supporting the CEO. The ideal candidate will have a background in audiology, strong attention to detail, and excellent organisational skills. By leveraging their industry expertise, the Virtual Audiology Assistant will help streamline clinic operations and improve overall efficiency.

Location: Home Based
Duration: Part-time 20 hours or Full Time 40 hours
Core hours: 9:00 AM – 1:00 PM (AWST) on weekdays, with potential for full-time work.
Start Date: As soon as possible

Key Responsibilities

Appointment Support: Listen in on patient consultations and accurately document clinical notes.
Product Orders & Quotes: Order hearing aids and accessories via manufacturer portals, generate quotes, and process related paperwork.
Medical Report Writing: Prepare professional reports for referring doctors based on consultation findings.
Patient Communication: Draft and send patient handouts, PDFs, and follow-up emails.
Government & Insurance Forms: Complete and submit Medicare and other government department paperwork related to audiology services.
Clinical audits: of the principal audiologist employees
Data Entry: Audiological data entry and analysis

Experience/Skills required

Qualified Audiologist with relevant training and experience.
Healthcare experience preferred
Proven management skills as an executive PA
Degree in relevant specialisations
Strong understanding of audiology terminology, patient care, and hearing aid technology.

Type of Person

Prepared to be “proactive” and strategic, to ensure that tasks are delegated, prioritised and all are held accountable
Prepared to ‘manage up’ so that deadlines are met by the director and other teaUpgrade to see actual infombers
Diligent Attention to detail and an outcome-oriented approach
Self-motivated, patient and driven for success
Independent worker, ability to work with minimal supervision
Strong English communication skills both verbal and written
Experience with a high volume of administration
Exceptional organisational skills
Ability to build and maintain positive relationships with all teaUpgrade to see actual infombers and adhere to companies strong cultural values
Desire to be a long-term, valued member of a friendly team.

Tools and Software

Proficient in One Drive and Mircosoft suite of software
PDF report conversion, splitting and merging
Project management software experience to manage tasks
CRM management HearAid CRM moving to Auditdata Manage
Experience with audiology practice management software (preferred).
Xero experience is an advantage

Work Hours & Benefits:
Core hours: 9:00 AM – 1:00 PM (AWST) on weekdays, with potential for full-time work.
Work from home with a stable internet connection.
Opportunity to support an established audiology practice remotely while applying clinical expertise.