Operations Support

Location: Remote
Hours: Full-time, 40 hours per week
You must be able to work UK hours - Flexible between 9.00am - 5.00pm UK
Salary: $5 USD/290 PHP per hour, approximately $800 USD per month/46,400 PHP
Start Date: ASAP


About Us:
We are a highly successful recruitment coaching business offering services to recruitment professionals globally. Our program helps members achieve goals, scale their businesses, and improve processes.

Who We Are Looking for:

We are seeking an extremely organised person who has an operations/support background.

You don’t have to have worked in recruitment, but experience would be highly advantageous. You may have worked in real estate, banking or a commercial environment.


Your role would include but is not limited to:

Work closely with the leadership team on projects and initiatives
Management of member data, file organization, email support
Onboarding new members
Data entry
Management of data/files and organisation of Google Drive, Dropbox, Keap, Pipedrive, Vimeo, Fireflies.ai, Slack, Asana, Zoom recordings
Management of member data/Google sheets to ensure data is accurate and up to date
Uploading recordings to our learning management system
Onboard new members through our standard process
Using Chat GPT and Claude to create summaries, takeaways and actions for our members' personalised action pans
Supporting our sales/leads team
Assisting with monthly newsletter creation
Attending member debrief meetings and other teaUpgrade to see actual infoeting
Watch coaching call replays and immerse yourself in our recruitment coaching groups



This role will develop and evolve over time, where we look to give more responsibility where possible.

Requirements:
4+ years experience in operations or client support
University Degree
Proficiency with AI
Proficiency with Asana, Slack, Dropbox, Google Workspace, Keap, Pipedrive, Vimeo, Fireflies.ai, Zoom etc.
Experience with GoHighLevel would be advantageous
Experience with shared inbox platforms such as Front is highly preferred
Excellent English communication and organizational skills
Must be able to work in a fast environment
Must be curious and willing to learn
Must be able to focus on this role (no other contracts/clients)
Must be able to prioritize and work autonomously as well as within an international team
Ability to multitask and manage multiple projects/tasks at once
Meticulous attention to detail
Self-motivated with ability to take ownership
Must be able to attend at least 1 coaching call per week with our members (camera on)
Must have experience with clients/customers
Must have excellent internet speed, and access to two machines (laptop/computer)


Benefits:
$5 USD/290 PHP per hour, approximately $800 USD per month/46,400 PHP
This is a full-time role (but you will receive 28 paid holiday days per year, plus an extra day for each year of service), plus we may extend the hours for the right fit
40 working hours per week Monday-Friday. We have some flexibility but prefer times between 9.00am - 5.00pm UK

Fully remote working (in the future, there may be a chance to attend live workshops/events in the UK, Europe, and the USA).
A team who is open to ideas, with direct access to the CEO and COO
Direct training from both the CEO, COO and Senior Team plus we are open to any external training courses that you may feel will enhance your skill set
Strong career progression and development

Please reply back telling us why you would be the best person for this role and why.

Please attach your CV and any other supporting information such as your portfolio/ testimonials from other clients. Please use the word GREEN (in caps) at the top of your cover letter.