Administrative Support

Job Title: Virtual Administrative Support Representative

Location: Remote (Philippines)

Salary: $350 USD/month (Salaried, Part-Time)

Work Hours: 20 hours per week
• Monday to Friday: 8:00 AM - 12:00 PM (Minnesota local time)
About Us

We are a Minnesota-based company specializing in window cleaning, pressure washing, and seasonal Christmas light installations. Our mission is to deliver outstanding customer service while maintaining operational excellence.

We are seeking a Virtual Administrative Support Representative to join our team part-time. This role will include customer service, scheduling, report tracking, and supporting leadership. If you are organized, tech-savvy, and passionate about providing exceptional support, we’d love to hear from you!
Position Overview

As a Virtual Administrative Support Representative, you will manage critical administrative functions, including customer communication, scheduling, maintaining reports, and providing direct support to the CEO and COO. This role is essential to ensuring smooth daily operations and delivering a seamless customer experience.

This position starts as a part-time role (20 hours per week), with the potential for growth as the business expands.
Key Responsibilities

Customer Service & Communication
• Answer phone calls, respond to voicemails, and handle text and email inquiries.
• Provide professional and timely responses to customer questions and concerns.

Scheduling & Coordination
• Manage and maintain customer appointments using schedule management software.
• Optimize and coordinate schedules to maximize efficiency.

Data Tracking & Reporting
• Update and maintain reports for tracking key metrics, such as performance and capacity.
• Organize and analyze data to assist with business decisions.

Executive Support
• Assist the CEO and COO with administrative tasks, including preparing reports, organizing information, and tracking action items.
• Support leadership in coordinating communications and project updates.

General Administrative Tasks
• Use CRM tools to manage customer records and ensure data accuracy.
• Perform basic invoicing, collections, and paperwork tasks.
• Communicate updates with the team using frontline communication tools.
Required Skills & Qualifications
• Fluent English Communication
• Strong speaking and writing skills for professional interactions.
• Confidence in handling phone calls, emails, and texts.
• Proficiency with Technology
• Familiarity with CRM systems, scheduling software, and frontline communication tools.
• Strong general computer skills and the ability to learn new platforms quickly.
• Organizational Skills
• Exceptional time management and multitasking abilities.
• Strong attention to detail when maintaining schedules, customer records, and reports.
• Customer-Focused Mindset
• Previous customer service experience is highly preferred.
• Ability to address concerns with professionalism and empathy.
• Availability
• Must work Monday to Friday, 8:00 AM - 12:00 PM (Minnesota local time).
Why Join Us?
• Part-Time, Salaried Role: $350 USD/month for 20 hours per week.
• Work closely with leadership and contribute to business growth.
• Play a key role in maintaining smooth operations and customer satisfaction.
• Flexible, remote work environment with opportunities for growth.
How to Apply

If you’re interested in this opportunity, please follow these steps to apply via onlinejobs.ph:
1. Submit your updated resume through the onlinejobs.ph platform.
2. Include a brief cover letter explaining your interest in the role and why you are the ideal candidate.
3. Highlight your relevant skills and experience in customer service, scheduling, and data tracking.
4. Confirm your availability to work during Minnesota local time (8:00 AM - 12:00 PM).
We’re excited to find a detail-oriented and dedicated professional to join our team. Apply today on onlinejobs.ph to take the next step in your career!