Tech-Savvy Executive Assistant to Atalia - Looking for a Unicorn!

Here’s a quick video about the job and the client! https://www.loom.com/share/f4dedd5b0f674b089c7f907b60eada31?sid=e563e9c5-d7ea-4e57-bee0-d568983a7547

I’m Rhino Julie, and I LOVE building super teams to service our clients' needs.

If you love a challenge, love problem solving, love working with others (and also love working by yourself LOL), and it makes you happy when you overdeliver for clients, I want you on my team!

My promise to you:
*I provide a FUN working environment.
*We are constantly learning new things.
*We are a team who wants to be the best at what we do, which means you have the BEST teammates.
*I ALWAYS pay on time.
*I treat all of my team members with respect and love.

Client Overview:
*Atalia is an amazing coach and human being. She is looking for a unicorn who can help her with administrative tasks so she can stay in her zone of genius.

Client Requirements:
*Must be able to work 10 hours/week, with potential to increase hours eventually
*Must be able to work either of these two schedules:
8:30am-9:30am OR 10am-11am AND 3pm-4pm Pacific Time (US)
9am-11am Pacific Time (US)
*Must have experience with administrative assistance or any similar role
*Must be tech-savvy
*Must be an EXCELLENT and succinct communicator
*Must have high attention to detail and accuracy.
*Must have EXCELLENT verbal and written communication skills
*Must be super organized
*Detail-oriented with a commitment to quality control
*Experience with specific tech like Monday, Active Campaign, and Calendly is nice to have
*Must be discerning
*Must be a quick learner, self-driven, and autonomous
*Must be the type of person who will go, “Wait a minute, there are fires happening in LA, I should hold off on sending follow-up sales messages to them.”

Software tools used by the client (it’s okay if you’re not familiar with some of these tools):
*Calendly
*Zoom
*Notion
*Monday.com
*ActiveCampaign
*ThriveCart
*WordPress / Elementor

Responsibilities/Tasks:
Administrative and Customer Support:
*Respond to emails from leads and clients asking common questions and scenarios (i.e. needing to reschedule, payment issues, etc)
*Help business owner with administrative tasks in the sales/consultation process:
Ensure people who sign up for consultations are qualified and eligible
Reschedule consultations as needed via email
Handle text follow-ups for leads who completed consultations
*Assist with onboarding and client engagement:
Send contracts to new clients
Help more clients get through the full program by following up with disengaged clients
Following up with invitations to complete surveys and leave reviews after working together
Maintain and update client information in Monday
*Flag situations when urgent email responses are needed from business owner, and help leads and clients reschedule using Calendly software
*Respond to LinkedIn messages requesting more information about services
*Reposting daily reels to IG/TikTok/Linkedin/IG

Additional Tasks and Projects on an Ad-Hoc Basis (You will be following processes for these tasks):
*Create reporting charts on Monday to summarize client data
*Troubleshoot login issues with ThriveCart learning platform or missed payments in Stripe
*Update ActiveCampaign automation flows
*Download and organize past Tiktok reels into database to repurpose.
*Help the client sign up for LinkedIn Premium and set up the "book appointment" button in feed by her name
*Update billing option on Calendly integration tool in Monday to be annual instead of monthly plan
*Update WordPress / Elementor to make it look nice between desktop and mobile
*Update Monday automations and setting up new systems as more team members get added to the process
*Assist with monthly revenue and expense tracking (it would be nice to have someone who would intuitively know to inspect and eliminate “failed” or “refunded transactions in export)
*Fix technical automation issue in ActiveCampaign (has to do with tagging and engagement tracking)


For Later:
*Respond to inquiries and messages on social media inboxes
*Manage Manychat
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If you know in your heart this job is for you, please apply on our super quick application system by clicking here: https://app.loxo.co/job/MjUwMTMtZDBrMW5lZXdvM2FhZ2p1Nw==

You only have to apply for one job through our portal, and then you can email us if you want to be considered for additional positions.

We have many positions available, so even if this one isn't a perfect fit, if you are a hard worker who loves learning and pays attention to the details, we will probably have something else available for you!

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Our super cool hiring process:

*We have real people communicating with you and looking at your application!
*We PAY you to take a Paid Test for the client you're applying for to make sure you like the job and you have the skills for it.
*At any time, you can check out the other clients we have and ask to take Paid Tests for them, as well!

Please note that there is a 1-time Profile that you will help us fill out before the Paid Test. This profile will be sent to our clients, along with your Paid Test results. We value you as a person, and we value your time. Once you're in with Rhino Squad, you're IN, and you have lots of job opportunities available to you. So we appreciate your help in preparing your details to present to our clients.

IMPORTANT: Do not book on Rhino Julie's client booking page, this causes our potential clients to be unable to book sales calls with her. We love your enthusiasm, but Rhino Julie's job is to get clients for our virtual assistants to get their dream jobs. Our recruitment team’s job is to take care of our applicants and help them match with their dream job. So, please apply here for your dream job and we will invite you for an interview if your qualifications match the job you're interested in. We cannot stress how important it is to leave her calendar open for her client calls.