Customer Support Representative with Experience

About Us:
We are Assist World, a dynamic and fast-paced agency (assistworld.co/), seeking a proactive and highly organized Executive Assistant to support our executive clients worldwide. This role is crucial in maintaining seamless daily operations and enabling our leaders to concentrate on strategic priorities.


We have a new client seeking a Customer Service Representative. If you're interested, please let me know and send your response back.

Kindly rate yourself on a scale from 1 to 5 (5 being the highest) and explain your rating. Additionally, please provide a Vocaroo voice sample demonstrating a friendly and professional tone.

Industry: Beauty

Job Description:

Answer inbound calls from clients with a friendly and professional demeanor.
Provide detailed information about services, availability, and pricing.
Efficiently book appointments using the company’s scheduling system.
Address client inquiries and resolve any booking issues promptly.
Keep up-to-date with all services and promotions.
Ensure a positive customer experience that builds client loyalty.
Work collaboratively with team members to ensure smooth service delivery.
Qualifications:

Previous customer service experience, preferably in the beauty industry.
Excellent verbal communication and active listening skills.
High energy and enthusiasm when engaging with clients over the phone.
Ability to multitask and manage time effectively.
Proficiency with scheduling software and CRM systems.
A customer-focused mindset with the capability to handle challenging situations gracefully.

How to apply:
Send me a vocaroo link use CSRB_VA as subject line.
Attach your CV link

Thank you!