Senior Transition Care Coordinator (Remote) - SmoothSwell

Job Summary:
As a Senior Transition Care Coordinator, you will play a vital role in helping senior clients manage the complexities of aging gracefully. You’ll oversee financial tasks, coordinate healthcare needs, handle insurance benefits, and streamline daily administrative responsibilities—all while providing a sense of calm and reassurance.
This is a fully remote position, ideal for someone who thrives in a structured yet flexible environment, is comfortable working during PST hours, and genuinely cares about improving the lives of seniors.

Key Responsibilities:
Develop Personalized Transition Plans: Create structured care plans tailored to each client’s needs.
Financial Coordination: Manage monthly bills, expense tracking, and budgeting assistance.
Healthcare Management: Schedule and coordinate medical appointments, medication routines, and follow-ups.
Insurance Assistance: Handle claims processing, benefit verification, and paperwork organization.
Family Communication: Provide regular updates to family members and serve as a point of contact.
Administrative Organization: Maintain digital records, manage calendars, and track important deadlines.
Empathetic Support: Build trust with clients, ensuring they feel heard, respected, and supported.
Time Zone Coordination: Ensure clear and timely communication with clients and team members in Pacific Standard Time (PST).

Qualifications:
Bachelor’s degree in Healthcare Administration, Social Work, Business Management, or a related field.
At least 2 years of experience in senior care coordination, administrative support, or case management.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills in English.
Proficiency in Microsoft Office Suite, Google Workspace, and scheduling tools.
Ability to work independently while maintaining team collaboration.
A compassionate and empathetic approach to working with seniors and families.
Availability to work PST hours (Pacific Standard Time, USA).


Preferred Skills:
Experience working in a remote team environment with international clients.
Familiarity with CRM software and task management tools (e.g., Trello, Asana).
Basic knowledge of senior care policies, insurance systems, and financial management.
Previous experience in a virtual assistant or administrative support role is a plus.

Why Join SmoothSwell?
Fully Remote Work: Work from the comfort of your home.
Aligned with West Coast Time: Clear expectations on working hours and responsibilities.
Purpose-Driven Work: Make a meaningful impact on the lives of seniors and their families.
Supportive Team Culture: Collaborate with a professional and caring international team.
Career Growth Opportunities: Access to ongoing training and development resources.
Competitive Compensation: Attractive salary package and opportunities for long term growth aligned with responsibilities.

Next Steps:
Submit your resume along with a cover letter detailing your relevant experience and passion for senior care.
Shortlisted candidates will be invited for a Zoom interview scheduled during PST hours.
Final candidates may be asked to complete a brief skills assessment task.

Apply Now:
Ride the wave of meaningful work with SmoothSwell Senior Services. Apply today and make a difference!