HR Manager (100% Onsite - Ortigas Pasig)

1. Recruitment and Staffing: Ensure that the BPO is staffed with the right talent to meet client (Internal) needs and business goals.
2. Employee Engagement and Retention: Foster a positive work environment that enhances employee satisfaction and reduces turnover.
3. Training and Development: Ensure employees receive adequate training and development opportunities to perform effectively and grow within the company.
4. Performance Management: Implement and manage a robust performance management system that aligns employee performance with business objectives.
5. Compliance and Policy Management: Ensure adherence to all legal, regulatory, and internal policies related to HR practices.
6. Employee Relations and Conflict Resolution: Manage employee relations and effectively resolve conflicts to maintain a harmonious workplace.
7. HR Metrics and Reporting: Provide accurate and timely HR metrics and reports to support business decisions.
8. Employee Health and Wellbeing: Promote employee health and well-being through effective programs and initiatives.
9. HR Technology and Automation: Implement and manage HR technology to improve efficiency and employee experience.
10. Strategic HR Initiatives: Align HR strategy with overall business strategy to drive organizational success.