Billing Assistant

Location: Remote (Must be available 9 AM - 5 PM Pacific Time Zone)

About Us: We’re seeking a meticulous, full-time Billing Assistant with experience in Chargebee and HubSpot to manage billing operations and support our internal Success team with billing-related tasks. This role involves processing and managing billing requests received via HubSpot, ensuring seamless operations. Only candidates with Chargebee experience will be considered.

Responsibilities:

• Manage billing operations in Chargebee, including invoice processing, subscription management, and account updates.
• Handle and process billing-related tickets received through HubSpot, supporting the Success team’s requests and ensuring timely updates.
• Resolve billing discrepancies and maintain accurate records.
• Provide regular reporting on billing statuses and outstanding payments to the finance and Success teams.
• Collaborate on process improvements to enhance efficiency in billing workflows.

Requirements:

• Chargebee Experience: Required. (Candidates without Chargebee experience will not be considered.)
• Proficiency in HubSpot, with experience managing ticketing and internal support workflows.
• Strong attention to detail and organizational skills.
• Ability to collaborate effectively within a team environment.
• Availability to work 40 hours per week.

Benefits:

• Flexible, remote work environment.
• Opportunities for professional growth and development.
• Work in a supportive team atmosphere, managing key billing processes.

To Apply:

1. Message: Send a message explaining your interest in the role. Include details about your relevant skills and experience with Chargebee and HubSpot.
2. Subject Line: Use “I Want to Work for You [Insert the name of top artist on Spotify] - Billing Assistant” as your email subject.
3. Interview: Shortlisted candidates will be invited for a Zoom/Teams interview, with video required.