Solar Scheduling Coordinator

Please note: Applicants without the required experience need not apply.

Description: The residential Solar Scheduler plays a vital role in the smooth operation of our installation process by ensuring that homeowners, team members, and operational procedures are managed efficiently. This individual will be responsible for client (homeowner) scheduling, managing communication with vendors and potential clients, processing appointment dates and data, and ensuring adherence to our Solar Operations processes and procedures.

Requirements:
Strong communication skills.
Exemplary work ethics.
Attentive to detail.
Dependable and trustworthy.
Capable of working autonomously and collaboratively within a team.
Thrives in a fast-paced environment.

Core Responsibilities:
Speak with customers over the phone to schedule, remind, and follow up on appointments.
Build and manage daily work schedules for crew members and service technicians.
Interact with project team members to define the scope of work prior to scheduling.
Record appointments, maintain and log tasks, and track statuses in the database.
Schedule and follow up on inspection statuses with electricians, subcontractors, and City & County inspectors.
Manage a high-volume workload while effectively prioritizing tasks to stay organized.
Conduct clerical duties, including filing, answering phones, responding to emails, and preparing documents.
Answer incoming calls and respond to customer inquiries about solar services.
Continuously seek ways to improve processes and procedures.

Qualifications:
Preferred experience in the solar industry.
Work experience as a Project Coordinator, Scheduler, or in a similar role.
Customer service-oriented with a professional and positive attitude.
Detail-oriented and resourceful, with the ability to multi-task effectively.
Strong problem-solving skills and ability to think under pressure.
Excellent computer, written, and verbal communication skills.
Outstanding time management and analytical skills.

How to Apply:
If interested, please respond to this job posting with:

Your cover letter
Unrestricted link to your resume/CV

Subject Line: SSC (HU) – YOUR FULL NAME

Note: Please adhere to the application instructions provided and ensure your resume/CV link is unrestricted. Applications that do not follow instructions will not be considered.