Administrative Assistant

Virtual Admin for Physical Therapy Clinic

We are a dynamic and compassionate physical therapy clinic dedicated to providing exceptional care to our patients. We are currently seeking a Virtual Administrative Coordinator to join our team. This position offers the opportunity to work remotely and be an integral part of our clinic's success.

Responsibilities:
Manage appointment calendar and schedule patient appointments
Handle patient inquiries and provide excellent customer service
Maintain patient records and update information as needed
Greet patients and assist with check-in/out processes
Coordinate with medical staff to ensure smooth patient flow
Respond to frequently asked questions from patients
Assist with appointment rescheduling and verify patient insurance coverage
Generate and send invoices to patients for services rendered
Answer calls and assist patients virtually with any questions or concerns
Maintain a waitlist for appointments and manage therapists' schedules
Serve as a virtual front desk person, answering video calls and assisting patients virtually with scheduling and payments.

Requirements:
Positive attitude and enthusiasm for helping others
Strong work ethic and reliability
Hospitality mindset with a focus on making a positive impact
Ability to work independently and take ownership of tasks
Excellent communication skills, both verbal and written
Integrity and professionalism in all interactions
Familiarity with Google Chat and WebPT is a plus
Physical Therapy background or experience in the field is a plus

Benefits:
Competitive salary commensurate with experience.
Health insurance coverage in the future
Retirement in the future
Opportunities for professional development and growth within the company.

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**How to Apply:**

To apply send us the following (WE WILL PRIORITIZE THOSE WHO FOLLOW INSTRUCTIONS):

1. Updated resume
2. Your Loom Video (Maximum 1 minute only)
- Showcase your personality! We're excited to witness the real you shine through! (Avoid reading from a script)
- Share detailed experience RELEVANT to this job ad.
- Share what you like to do for fun
- Make sure your camera and speaker are working properly
- Maintain a professional appearance and ensure your background is presentable.

Join our team and contribute to the success of a growing company from the comfort of your own home!