Virtual Business Administrator

Please read the job description carefully.

My Expert Book is pioneering the future of expert book publishing. As a fully remote company, we're dedicated to transforming expertise into compelling books that drive client acquisition and success. Our team is expanding, and we're looking for a Virtual Operations Manager to take the helm of our recruitment and project management processes.

Responsibilities:

- Manage the end-to-end freelancer recruiting process.
- Oversee the management of tools and accounts such as Facebook.
- Act as a liaison between freelancers and the company, ensuring smooth communication.
- Monitor and report on project progress.
- Manage email correspondence and maintain organized records.
- Keep track of financial transactions and bank account management.
- Create and maintain Standard Operating Procedures (SOPs) and checklists.
- Schedule appointments and maintain a calendar of events.
- Maintain contact with potential clients and provide support via chat when needed.
- Address and resolve any issues with tools or accounts autonomously and liaise with support services when necessary.

Required Skills and Qualifications:

- Professional Experience: Minimum 2 years of experience in a virtual assistant or administrative role, preferably with exposure to operations and project management in a remote setting.

- Analytical Skills: Strong ability to analyze workflows, identify inefficiencies, and suggest improvements. Comfortable with data analysis and reporting for business insights.

- Technological Proficiency: Proficient with digital tools and platforms, including project management software, CRM systems, and financial tracking applications. Must be able to navigate and troubleshoot issues on platforms like Facebook and other social media tools.

- Communication Skills: Excellent written and verbal communication skills. Ability to convey information clearly and concisely to teaUpgrade to see actual infombers and external partners.

- Organizational Abilities: Highly organized with the capacity to manage multiple projects and deadlines efficiently. Must be detail-oriented with a focus on precision in all tasks.

- Problem-Solving: Demonstrated ability to solve problems independently, think on their feet, and make decisions that reflect the company’s best interests.

- Leadership Potential: A natural inclination to take charge when necessary, capable of overseeing freelancers and holding them accountable for their tasks.

- Adaptability: Comfortable working in a fast-paced, ever-changing environment. Must be able to adjust strategies and approaches as the business evolves.

- Loyalty and Commitment: A track record of dedication to previous employers, illustrating a commitment to long-term employment and the growth of the business.

- Cultural Fit: Aligned with the company’s core values and mission, willing to go above and beyond to support the team and contribute to a positive work environment.

Additional Requirements:

- Must be willing to work flexible hours to align with the company’s operational needs.
- Fluency in English is mandatory

Application Process:

Please send your resume, a brief cover letter and complete the personality test at Upgrade to see actual info. Include a screenshot with the name of your type with your application. This step ensures you have thoroughly read the job description and helps us align with your working style.