I've been with BPO as a Customer Service Representative for 5 years already. I was also promoted as escalations manager in my current work. I can work with any type of customers I deal with. I can adjust to what type of customer I'm dealing with. I was also a technical support via Chat.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.