Princess
Virtual Assistant/Customer Service/Data Entry/English Tutor
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.64/hour ($816.64/month)
Bachelors Degree of Education - Major in English
Last Active
April 4th, 2025 (2 days ago)
Member Since
November 7th, 2019
Profile Description
A versatile professional with 7 years of experience in English language instruction, customer support, and content moderation. Adept in administrative duties, social media management, and lead generation, with a strong focus on ensuring smooth operations and client engagement. Known for excellent communication skills, problem-solving abilities, and the capacity to handle multiple tasks in fast-paced environments. A quick learner, always eager to enhance processes and support organizational growth.
Key Skills:
Client Coordination & Support: Extensive experience managing client communications, scheduling, and overseeing referral processes. Skilled in handling inquiries and providing seamless client experiences.
Lead Generation: Practical experience in generating and qualifying leads, particularly within the insurance sector. Comfortable conducting cold calls and driving engagement through digital platforms.
Social Media & Content Management & Quality Assurance: Proficient in content creation, moderation, quality assurance and management across various platforms, including
Administrative Support: Highly organized with the ability to handle multiple administrative tasks like billing, client intake, provider onboarding, and payment tracking.
Training & Team Support: Experience in onboarding providers, training staff, and offering guidance to enhance team efficiency and performance.
Tech Proficiency: Comfortable using a wide array of tools, including Canva, Google Docs, Adobe, and social media management platforms.
Experience Highlights:
Administrative & Client Support: Coordinated intake departments, verified insurance coverage, scheduled appointments, and managed follow-ups to ensure client satisfaction.
Lead Generation in Insurance: Engaged potential clients in insurance services through effective cold calling, leading to an increase in sales and service uptake.
Content Creation & Moderation/Quality Assurance: Created and managed social media content to engage followers while ensuring adherence to company policies and guidelines.
Billing & Payment Management: Assisted with insurance claims, invoicing, and payment follow-ups, ensuring accurate reconciliation of records and smooth client interactions.
Education & Certifications:
Bachelor of Science in Secondary Education, Major in English
Licensed Professional Teacher (2019)
Top Skills
Coaching » Homeschool » Tutorial Teaching
Experience: 5 - 10 years
• Taught English to students from Korea, Japan, and China, adapting lessons to students’ needs. • Developed a positive and engaging learning environment to enhance students' language skills.
Office and Administration » Quality Assurance
Experience: 2 - 5 years
• Conducted detailed reviews of exam records from multiple schools to ensure accuracy and compliance. Flagged violations and ensured precise time stamps, making necessary corrections and edits. • Maintained thorough records and adhered to company policies to support quality control. • Provided administrative assistant to Indian Agents to deliver quality outputs. • Reviewed and assessed online content according to company policies, identifying potential policy violations. • Investigated flagged accounts and content, ensuring compliance with legal requirements and company standards. • Managed visual and text-based content across platforms to ensure adherence to guidelines.
Virtual Assistant
Experience: 1 - 2 years
Supported office operations, Called leads to offer bookkeeping, house, car, and health insurances, Scheduled appointments, managed client communications, and handled administrative tasks.
Other Skills
Office and Administration » Communication
Experience: 10+ years
It is very important to communicate clearly with clients and on behalf of their clients. In my previous job, I was able to help the newly-hired Indian agents even if there is a language barrier. Making use of different medium in communication helped us finished our tasks on time and achieved both of our goals.
Marketing » Content Creation » Social Media Content Creation
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Attention to Detail
Experience: 5 - 10 years
I got a lot of awards in my previous job as a Top Performer without incurring any error because of being attentive to every details. I see to it that quality is achieved in every task I made.
Office and Administration » Time Managment
Experience: 2 - 5 years
I always complete my client’s tasks on time, making sure I stay caught up and finish all assignments.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Digos City, Davao del Sur
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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