Cold Calling - Customer Service - Chat Support - Scheduling

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

January 28th, 2025 (9 days ago)

Member Since

October 8th, 2019

Profile Description

I have substantial experience in scheduling appliance repair services, particularly in the US market.  I  efficiently coordinate appointments, manage repair schedules, and ensure timely communication between technicians and customers. My role involves balancing customer needs, technician availability, and part deliveries to minimize delays and ensure smooth service. My attention to detail and organizational skills help maintain a seamless scheduling process, enhancing customer satisfaction and operational efficiency.

I had experience in Chat Support for 6 months and a Telco account for 3 years, When I was with a Telco account I already handled supervisory calls when I reached my 2 years in the Telco account. The tasks and responsibilities that I was handling were Inbound calls, outbound, and sales, which included billing and retention, all my responsibilities are wrapped up into one since I need to multi-task to provide excellent customer service.

I am very keen on details and put passion into my work.
My work experiences and skills include:

- Scheduling
- Email Handling
- Data Research
- Recruitment
- Customer Service and Sales
- Data Entry

Some of my strengths are being resourceful, and patient, having dedication, and a thirst for excellence. I believe that learning is a never-ending process and that everything can be learned.
I am efficient and productive in my work. I can work on changing my schedule and can follow instructions well with less supervision. I love working with positive people. I am trustworthy and highly trainable.
When I'm outside work, I enjoy outdoor activities. I trek and hike. I join camps. I bike. I am an outdoor freak. Whenever I'm stressed, I reconnect with nature and it makes me feel better.