HR / Client Coor  / EA / Ops / Office Mgr / Business Partner

Overview

Looking for full-time work (8 hours/day)

at $9.66/hour ($1,699.98/month)

Bachelors degree / Post-Graduate Diploma

Last Active

January 31st, 2025 (today)

Member Since

October 3rd, 2019

Profile Description

A versatile and results-driven professional with over 14 years of extensive experience in Human Resources, Operations Management, Customer Service, and Administrative Support. Proven ability to streamline processes, enhance operational efficiency, and foster a positive work environment. Adept at managing multiple tasks, resolving complex issues, and delivering exceptional service to internal and external stakeholders. Demonstrates exceptional communication skills and a talent for building positive relationships with colleagues, clients, and stakeholders.

Key Skills and Competencies:

Human Resources: Expertise in recruitment, onboarding, employee relations, conflict resolution, employee engagement, and performance management. Experienced in developing and enforcing HR policies and procedures to ensure compliance with labor laws and regulations and is aligned with the business needs. Skilled in creating and implementing HR strategies that align with business goals.

Customer Service: Dedicated to delivering outstanding customer service through effective communication, problem-solving, relationship-building and prompt resolution of issues. Proficient in handling customer inquiries, resolving complaints, and ensuring customer satisfaction. Ability to analyze customer feedback and implement improvements to enhance customer satisfaction. Experience in training and mentoring customer service teams to maintain high service standards.

Administrative Support: Comprehensive experience in providing executive-level administrative support, including scheduling, correspondence, travel arrangement, and record-keeping. Expertise in office management, including procurement of supplies, equipment maintenance, and facilities management. Highly organized with exceptional attention to detail and time management skills.

Operations Management: With background in optimizing operational workflows, managing budgets, and implementing process improvements. Demonstrated ability to lead cross-functional teams and drive continuous improvement initiatives and achieve project milestones.