Mary

Administrative Assistant/Order Processing/Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 4th, 2024 (4 days ago)

Member Since

May 30th, 2012

Profile Description


***Meet Your Dynamic Virtual Assistant!***

In today’s fast-moving world, being efficient and reliable is essential. That’s where I come in! As your experienced Virtual Assistant, I’ll help make your work simpler and more successful!

***Experience and Expertise***
With many years of experience, I have strong skills developed in different areas. Whether you’re a business owner, manager, or entrepreneur, I provide excellent support that goes beyond what you might expect.

¤¤¤¤¤¤Core Functions¤¤¤¤¤

***Administrative Support***
>Email and Calendar Management - Stay organized effortlessly.
>Document Preparation - Precision and clarity in every file.
>Travel Arrangements - Seamless logistics for hassle-free journeys.
>Data Entry and Management - Accuracy and efficiency for data-driven decisions.

***Communication and Correspondence***
>Phone Calls and Email Handling - Professional handling with a personal touch.
>Customer Support  - Ensuring client satisfaction, every interaction.

***Office Organization***
>File Management - Structured systems for easy retrieval.
>Order Processing - Smooth transactions for operational fluidity.
>Light Bookkeeping - Maintaining financial clarity with meticulous detail.

***Project Management***
>Task Coordination - Keeping projects on track and deadlines met.
>Meeting and Event Coordination - Precision planning for seamless events.
>Event Planning - From concept to execution, creating memorable experiences.

***Logistics Management***
>EZroute, MapQuest - Navigating the logistical landscape with expertise.

***Personal Assistance***
>Personal Errands - Providing assistance that goes beyond the boundaries of the workplace.

***Task Management Tools***
>MS Office / Microsoft 365
>Checkmate Software
>Google Suite
>Asana, Basecamp
>Teams, Skype, Zoom, Google Meet, Slack

***Why Choose Me***

I’m not just a Virtual Assistant; I’m your partner in boosting productivity and achieving success. I focus on details, and am committed to doing excellent work. I’m here to enhance your operations and help you reach your goals!

******Reach out today, and let's start transforming how you do business!******

Top Skills

E-Commerce » Inventory Management » Purchasing

Experience: 2 - 5 years

In my job, I handle vendor communications, process orders, manage inventory, track expenses, do market research, make sure we follow procurement rules, and solve problems to help our supply chain work well.

Customer Support » Customer Service

Experience: 10+ years

I respond to customer questions and problems through email, chat, or phone. I also take orders, help with technical issues, collect and write down feedback from customers, suggest products or services, settle disagreements, and build good relationships with customers.

Other Skills

Project Management » Asana

Experience: 2 - 5 years

I handle tasks, projects, and how things flow by making, giving out, and keeping track of tasks. I set up projects with clear plans and goals, help teams work together by talking and sharing files, watch how things are going, and remind people of when things need to be done.

Customer Support » Phone Support

Experience: 10+ years

I answer phone calls promptly, listen to customer questions and problems with care and professionalism, give correct details about products or services, write down what happens in each call to follow up later, get help for harder issues when needed, and follow the rules of the company while representing the client's brand well on the phone.

Office and Administration » Administrative Support

Experience: 10+ years

In my work, I handle emails and phone calls, organize schedules and calendars, keep digital files organized, do research, support customers, manage personal tasks, help with basic bookkeeping, coordinate with team members, and learn different tools and systems to support clients' business or personal needs, all while working remotely.

Office and Administration » Microsoft 365

Experience: 2 - 5 years

I handle emails, sort out calendars, set up appointments and meetings, manage contacts, and remember important things effectively. I respond to emails quickly, prioritize tasks based on urgency, keep my email organized, and use Outlook to stay in touch with clients or team members smoothly.

Marketing » Email Marketing

Experience: 1 - 2 years

I ran email marketing campaigns for a retail company. I made emails that talked about new products and sales.

E-Commerce » Logistics Management

Experience: 1 - 2 years

I organize transportation plans and manage paperwork.

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

In my job at flower shop, I used strategies to find new customers. Through social media engagement and partnerships with local events, we expanded our customer base by 15% within three months. I started a referral program too, so happy customers could tell their friends and family about us. This helped us keep getting new leads regularly. It helped me learn what people in our area want from a flower shop and how to reach out to them effectively.

Office and Administration » Data Entry

Experience: 10+ years

I enter and manage different kinds of information into databases. This includes typing numbers and letters from documents or forms, updating records, and keeping databases organized and correct. I check to make sure the data is right, clean up mistakes, and organize it well to help manage it better. I follow rules or patterns given by clients. I keep information private and safe to meet what clients want and help their goals.

Office and Administration » Travel Planning

Experience: 2 - 5 years

I organize travel plans for clients from afar. This means I research places to go, find flights, hotels, and ways to get around that match what clients want and can afford. I book everything, keep track of schedules, check travel papers are good, and suggest fun things to do or places to eat. I talk with clients and travel companies, handle any changes or cancellations, and make sure their trip goes smoothly and fits what they want.

Office and Administration » Personal Assistant

Experience: 5 - 10 years

I organize schedules, handle communications, and take care of personal tasks like booking travel, doing research, and managing finances for clients from a distance. I make sure everything runs smoothly and keeps things in private.

E-Commerce » Order processing

Experience: 2 - 5 years

Managing orders from customers. It includes using software to handle orders, communicating with customers and suppliers, paying close attention to details like shipping addresses and payment information , and making sure everything is accurate.

Office and Administration » Time Managment

Experience: 10+ years

I focus on what needs to be done first, set up appointments and deadlines, watch project schedules closely, work with clients or team members to agree on schedules, use apps and reminders to work better, and adjust quickly to changes so things get done well and help clients or organizations meet their goals.

Office and Administration » File Management

Experience: 10+ years

I organize and keep online documents and files tidy. This means I make folders, name files correctly so they're easy to find later, and keep the names consistent. I sort files by what clients or projects need, track changes in documents, and make sure everything is safe and saved in more than one place. Sometimes I help move information to new systems while keeping it private and following rules about keeping data safe. I use good organizing skills to make sure files are easy to get to and help clients or organizations do what they need to do.

Basic Information

Age
36
Gender
Female
Website
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Address
Cagayan de Oro City, Misamis Oriental
Tests Taken
IQ
Score:  90
DISC
Dominance: 53
Influence: 16
Steadiness: 12
Compliance: 20
English
C2(Advanced/Mastery)
Uploaded ID
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