Ma.
Forward-Thinking Amazon VA: Account Management Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
AmazoNation PH: ASVA Elite Masterclass
Last Active
March 18th, 2025 (7 days ago)
Member Since
September 16th, 2019
Profile Description
SKILLS:
Excellent English Communication Skills; Amazon Seller A-Z Virtual Assistant; FBA Account Manager; FBA Reimbursement Specialist; Private Label Product Research; Amazon SEO; Shipment Reconciliation Expert; Inbound/Outbound Calls; and Customer Service.
STRENGTH:
Amazon FBA Seller Account Management, Case management, Reimbursement, Shipment Reconciliation, Product Research, Supplier Sourcing, Product listing creation and optimization, Keyword Research, Knowledge, and Navigation in Amazon Seller Central
Areas for improvement:
Graphic Designing
WORK TOOLS:
Microsoft Office, Google Suite, Slack, Trello, Zoom Hubstaff, Fresh Desk, Field Magic, Helium 10, and Keepa
TESTED INTERNET SPEED
DL 291.21/ UL 315.14
Introduction of myself:
I am a results-driven professional who goes above and beyond to achieve and exceed goals. My passion for my work fuels my determination, and I take full ownership of my responsibilities, learning from any setbacks to continuously improve. With a meticulous eye for detail, I ensure tasks are executed flawlessly on the first attempt, adhering strictly to instructions and delivering high-quality results.
My adaptability allows me to thrive in dynamic environments, and my flexibility ensures I can adjust to changing priorities effortlessly. As a collaborative team player, I excel at building strong relationships and working with others to achieve shared objectives.
In addition, I am deeply committed to lifelong learning and personal development, taking proactive steps to stay ahead in my field. Whether working independently or as part of a team, I consistently demonstrate reliability, efficiency, and a strong drive for excellence.
What happened to your last job?
I was very satisfied with my last job because I worked directly with the operations manager and the team. Unfortunately, there is a change in the management since the company was acquired by another company, and they have to reduce the number of their virtual assistants to save on operations costs.
WHAT DO YOU SEE YOU DOING IN THE NEXT 30 DAYS ON THIS JOB?
In the first 30 days, I am seeing myself learning all the essential things I need to know about the company, including the SOP and how the company operates. Then being able to deliver the things I am expected to do and exceed the expectations of me.
Top Skills
E-Commerce » Amazon » Seller Central
Experience: 5 - 10 years
I've been using Amazon Seller Central for more than five years. I am able to supervise and maintain the Amazon Seller Central account, making sure everything runs smoothly. In order to increase visibility and sales, I can also develop, optimize, and manage product listings with an emphasis on SEO. I am able to respond to questions from clients, fix problems, and keep client happiness high. In order to preserve account health, I may also make sure that Amazon's rules and regulations are followed.
E-Commerce » Product Research
Experience: Less than 6 months
I perform thorough research to discover products with high demand and minimal competition. I analyze market trends, monitor customer preferences, and study competitors to stay informed. I use tools such as Helium 10, Jungle Scout, or similar software to evaluate product potential. I assess profitability by factoring in costs, fees, and pricing strategies, and I keep detailed records of my findings and product information.
Other Skills
E-Commerce » Amazon » Catalog Management
Experience: Less than 6 months
Perform keyword analysis and apply SEO techniques to enhance product visibility. Verify that all product details are correct, comprehensive, and adhere to Amazon's standards. Coordinate with inventory teams to guarantee that stock quantities are accurately represented in the catalog. Examine catalog performance data to pinpoint opportunities for enhancement. Resolve challenges with product listings, such as flagged or suppressed items. Collaborate with marketing, design, and operations teams to ensure catalog strategies align with overall business objectives.
Customer Support » Customer Service
Experience: 2 - 5 years
Assist customers by addressing their inquiries, resolving concerns, and sharing detailed product or service information. Communicate through various channels, including phone, email, or chat, ensuring a seamless customer experience. Provide accurate, clear, and up-to-date details about products, services, and company policies. Promptly resolve customer issues with efficiency and professionalism, ensuring satisfaction. Maintain comprehensive and organized records of all customer interactions for future reference. Escalate complex or unresolved problems to the appropriate department or manager as needed. Proactively suggest solutions and improvements to enhance the overall customer experience. Handle tasks such as processing orders, applications, and returns with precision and attention to detail.
Basic Information
- Age
- 50
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Trece Martires, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 43%
- Influence: 20%
- Steadiness: 26%
- Compliance: 11%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.