Josephine

Customer Service and Risk Investigation Associate

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 23rd, 2024 (today)

Member Since

August 30th, 2019

Profile Description

I am an enthusiastic, reliable, and hardworking individual who has over of 6 years experience giving professional, efficient and high-quality service to various call center companies.

I am skilled in communicating with clients over the phone and email. I have experience with Live Chat Support, ZenDesk, and SalesForce and am eager to learn to use any new tools that get the job done well.

I meet deadlines and don't make promises I can't keep. I am a team player but can steer the ship alone if need to be. I look forward to working with you in providing excellent customer service and anything else you may need help with. 

I am skilled in the following software: 
SalesForce
Desk
ZenDesk
CRM
Avaya Contact Center
InContact
Microsoft Suite (Office, Excel, Word, PowerPoint, Outlook)
G Suite (Gmail, Hangouts, Calendar, and Google+ for communication: Docs, Sheets, Slides, Forms, and Sites for collaboration)<8efe80624d780eba0c6493ec45140364>Skype
Slack

Basic Information

Age
40
Gender
Female
Website
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Address
VALENZUELA CITY, METRO MANILA
Tests Taken
IQ
Score:  118
DISC
Dominance: 36%
Influence: 24%
Steadiness: 14%
Compliance: 26%
English
B2(Upper Intermediate)
Government ID
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