Project Manager | Virtual Assistant |SOP Documentation

Overview

Looking for full-time work (6 hours/day)

at $18.00/hour ($2,376.00/month)

Bachelors degree in Electronics and Communications Engineering

Last Active

March 17th, 2025 (today)

Member Since

August 16th, 2019

Profile Description

Providing Professional Solutions to your Complex Administrative Concerns 

I’m a Quality Management Specialist with expertise in document management, quality assurance, process documentation, and project management. Known for my attention to detail and organizational skills, I excel at streamlining workflows, maintaining compliance, and ensuring data integrity. As an Electronics Engineering (BSECE) graduate, I bring a technical approach to solving administrative challenges and improving operations. 

HOW I CAN HELP:  

Creating SOPs and managing DOCUMENT CONTROL SYSTEMS,  PROJECT & PROCESS management, EMAIL & INBOX management, Process IMPROVEMENT & OPTIMIZATION,   Assisting ISO COMPLIANCE, etc.

With experience in industries like manufacturing, aerospace, healthcare, and e-commerce, I’ve developed expertise in:  
— Document control and workflow optimization
— Process mapping and improvement
— Conducting audits and ensuring compliance
— Using technical skills to boost operational efficiency
 
WHAT'S IN IT FOR YOU?  
 I’ll HELP you FOCUS on STRATEGY and GROWTH while keeping your OPERATIONS ORGANIZED & EFFICIENT. 
 ??  LET'S WORK TOGETHER to simplify and strengthen your business pro!
 
 CAREER FOCUS

SPECIALIZATIONS
— System/process documentation & technical writing (i.e., SOP, Flowcharts, Operations Manual, Quality manual, etc.) 
— Project Management
— Process Internal Audit 
— Quality Management System
— Risk Management
— Root Cause Analysis and Corrective Action
— Data Privacy

GENERAL VIRTUAL ASSISTANCE 
— Task Management, 
— Files & Documents Management
— Data Entry
 — Email Management
— Lead Generation
— Website Management
— Social Media Management 
— SEO SupportSOFTWARE & TOOLS
— SystemHub (SOP Writing)
— LUpgrade to see actual info, Gliffy, Visio (Flowcharting)
— ClickUp, Notion, Trello, Asana, Hubstaff
— Slack, WhatsApp, Zoom 
— Google Suites, Microsoft Office
— Canva
— WordPress

CAREER SUMMARY

VIRTUAL ASSISTANT, SYSTEMS & PROCESS DOCUMENTER, PROJECT MANAGER, 2019 - present
     — Create and update documents (e.g., process, policies, manuals, handbook, job description, flowcharts, diagrams, etc.)
     — Manage the company's SOP software or Document Management System.
     —Assist in other administrative duties (i.e., recruiting, research, data entry, reports, etc.)
     — Ensure data privacy/protection and confidentiality of the company and its clients.

QUALITY ASSURANCE OFFICER, 2019
     — Ensured COMPLIANCE with the Quality Management System and DATA PRIVACY ACT of 2012 by conducting system audits. 
     — Maintained organization of records; make sure they are updated, archived, and controlled.
     — Supervised the DOCUMENT CONTROL CENTER in the company. 
     — Prepared QA reports for the use of management, gave feedback to workers, and advised workers to adopt improved company practices. 
     — Responsible for the development and implementation of inspection activities, and the detection and resolution of problems.
 
OIC - OPERATIONS / SYSTEMS ENGINEERING SUPPORT, 2014
     — Assisted in PROBLEM-SOLVING and brainstorming solutions to existing operations concerns. 
     — Created MANUALS and operational GUIDELINES and managed the operations.
     — Generated management reports as needed.

QUALITY ASSURANCE ENGINEER, 2010 
     — Ensured PROPER EXECUTION of Work Instruction and monitored compliance and commonality for standardization. 
     — Identified specific processes that need major improvement to comply with standards.  

CERTIFICATIONS & TRAINING 
     — Process Flowcharts and Process Mapping Course | 2021
     — Risk Identification, Assessment & Control in ISO 9001:2015 QMS |June 2019
     — Root Cause Analysis and Corrective Action for ISO 9001:2015 |June 2019
     — Skills Enhancement in Customer Service and Records Management for Administrative Staff |January       2018
     — Certified Internal QMS Auditor ISO 9001:2015 | June 2019
     — Licensed Electronics Technician | October 2016
     — Certified Internal QMS Auditor ISO 9001:2008 | Training and Certification, May 2012
     — Certified Six Sigma Yellow Belt | May 2011
     — Career Service Professional Eligibility | Certification, October 2013