Top-Notch Virtual Assistant | A++ Customer Support |

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 16th, 2024 (today)

Member Since

August 13th, 2019

Profile Description

Let me HELP you grow your business so, you can focus more on the most important things in building and growing your business!

- Work Experience - 
|Customer Support for Bell Mobility|
** handled inbound calls, assisted members with plan and phone upgrade, processed cancelation of account, resolved bill dispute, basic technical support.
|Customer Support for Nadine West |
** answered general inquiries via email, processed cancelation of account, resolved bill dispute, addressed complaints such lost shipments, missing items, damaged 
|PayPal dispute specialist|
**resolve claims, disputes and chargebacks. Provide evidence to win claims and chargebacks. Process refunds according the policy.
|Data entry|
**entering, updating, and managing information in various forms such as text, numbers, or other formats into a computer system or database.

Tools and Platforms that I've used:
- Help Scout
- Basecamp
- Slack
- G Suite
- Trello
- Audacity
- PayPal
- PayPal Resolution Center
- TikTok
- Instagram direct message
- Facebook

Familiar with:
- Gorgias
- Shopify
-Zendesk

Let's chat on how we can leverage my skills and experience to help you with your business. *wink