With a background spanning 6 years in the Business Process Outsourcing (BPO) sector, I have gained extensive expertise in Customer Service, Sales, and Retention. However, I made a career transition to the Self-Publishing industry after my time in BPO. For 3 years, I worked as a publishing and marketing consultant, honing my skills in those areas. This experience led me to specialize in the marketing aspects of the self-publishing business.
When the COVID pandemic hit, I took the opportunity to explore the Freelancing industry. As a freelancer, I am enthusiastic, dependable, and diligent, always striving to provide my clients with professional, efficient, and high-quality services.
I possess expertise in effectively communicating and managing individuals' emotions through telephone interactions. My professional background includes working in the real estate industry, assisting home buyers and sellers, as well as serving clients in health insurance and e-commerce sectors. I am enthusiastic about acquiring new skills and utilizing innovative tools to ensure successful outcomes.
I am adept at meeting deadlines and maintaining my commitments without making unrealistic promises. I excel at collaborating within a team environment, but I am also capable of taking charge independently when necessary. I am excited about the prospect of working with you and delivering exceptional service, ready to assist you with any requirements you may have.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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