I am a results-driven Customer Service Professional with two years
of specialized experience in medical billing, paired with a robust
understanding of insurance policies, claim management, and healthcare
regulations. My expertise lies in navigating billing or insurance issues with
precision and providing empathetic support to customers, ensuring the utmost
accuracy in billing procedures. I am eager to leverage my technical skills and
strong interpersonal abilities to drive success for your company and elevate
the customer experience to new heights.
Experience: 1 - 2 years
- Managed and processed medical claims for healthcare facilities. Proficient in verifying patient information, submitting claims to insurance companies, and ensuring timely reimbursement. Adept at handling denials, appeals, and patient billing inquiries, with a strong understanding of medical billing software. Demonstrates excellent attention to detail, organizational skills, and knowledge of insurance policies and regulations.
Experience: Less than 6 months
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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