Executive Virtual Assistant Specialist

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 22nd, 2024 (4 days ago)

Member Since

July 23rd, 2019

Profile Description

I am a highly experienced Customer Service Support with over ten years of experience in handling Customer Support for email and live chat.
I am trained and experienced in resolving customers' complaints, by providing positive, individualized customer service with an exceptionally friendly and trustworthy attitude, thus ensuring each customer's comfort and satisfaction.
My previous work experience exposed me to be proficient in using several software or programs such as Bliss, Zendesk, LivePerson (live chat), Gmail Messenger, Freshdesk and Chargedesk. Over the years, I was able to acquire and improve my skills that are listed below:
- Creating customized Macros.- Using Word, Excel, PowerPoint, Google Docs- Turning complaints into opportunities- Ability to calm angry customers down and regain their trust- excellent communication and interpersonal skills
I am accustomed to working in a fast-paced environment and have the ability to think quickly. I`m a hardworking and reliable person, and I can work very well under pressure, keeping excellent track of deadlines. I also have extensive training and practice in social media marketing.
My goal is to put into practice the skills and abilities that I gathered from office setting experiences. I can learn things quickly and you can count on me to get the job done. I put passion in whatever I do and my work is something I take pride in. I am reliable, trustworthy and someone who works off her own initiative.