Professional Summary:Seasoned professional with over 15 years of experience bridging customer support and management roles. Expertise in supervising teams, setting service quality standards, and handling complex escalations. Proven track record in sales administration, including online order management, inventory oversight, and digital document organization. Adept at vendor management with a focus on optimizing product content, executing strategic promotions, and analyzing sales data. Known for a strategic approach, strong analytical skills, and a commitment to driving operational efficiency and business growth.
Key Highlights of My Experience:• Customer Support: Supervised teams, handled escalations, and improved service quality.• Sales Administration: Managed online orders, inventory, and digital documentation.• Vendor Management (Amazon): Optimized product content, managed promotions, and analyzed sales data.• Business Banking: Build and maintain strong relationships with business clients, providing tailored financial solutions and exceptional service. • Administrative Assistant: Efficiently manage schedules, tasks, and projects to support executive needs and ensure smooth operations.
Relevant Skills:*Microsoft Office proficient
*Team Leadership*Google Suite
*Sale Administration*Chat and
*Admin Assistant*Digital Data Analytics
*Digital Marketing (Amazon)*Customer / Technical Support (Phone, Chat and
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 10+ years
Tech Savvy and been with the Industry for Technical Support foe more than 10 years+
Experience: 10+ years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 10+ years
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