Greetings! I am a highly skilled and experienced healthcare professional with a passion for providing exceptional service and support. With a diverse background in medical billing, clinical research data entry, medical scribing, and healthcare administration, I bring a wealth of expertise to every project I undertake.
Skills and Expertise:
Medical Billing:
Proficient in processing medical claims, prior authorization, insurance verification, and resolving billing issues.
I am experienced in handling various healthcare accounts and ensuring compliance with billing regulations.
Medical Scribing:
Experienced in documenting patient encounters in real-time, transcribing dictated notes from healthcare providers, and updating medical records.
Proficient in summarizing conversations between providers and patients, ensuring accurate and comprehensive documentation.
Healthcare Administration:
Well-versed in pre-encounter activities, such as reviewing specialist notes, updating medical histories, and organizing encounter progress notes. Familiarity with Electronic Health Records (EHR) systems and HIPAA regulations.
Customer Service:
Excellent communication and interpersonal skills, with a proven ability to provide outstanding customer service to patients, providers, and tea
Committed to maintaining confidentiality and ensuring patient satisfaction.
Why Choose Me?
Reliability: I am dedicated to delivering high-quality work within agreed timelines and exceeding client expectations.
Flexibility: I am adaptable and capable of handling fluctuating workloads, ensuring timely completion of tasks.
Professionalism: I maintain a positive attitude, open communication, and professionalism in all interactions, fostering productive working relationships.
Whether you need assistance with medical billing, clinical research data entry, medical scribing, or healthcare administration tasks, I am here to help you achieve your goals efficiently and effectively. Let's collaborate to make a positive impact in the healthcare industry!
Experience: 5 - 10 years
Worked in a BPO industy for 4 years doing inbound and outbound calls, chat support and email. My experience includes variation in working in telco, sales, tech and healthcare.
Experience: 5 - 10 years
Experience: 1 - 2 years
I have an experience being a team leader for a year, and I handled reports generation, analysis and creating insights for the team's performance. We present it to our client and ensure we hit the low KPIs on a week on week basis.
Experience: 1 - 2 years
Have experience in medical scribing for 1.5 years. I handled scribing for different doctors like for IM, Pediatrics, Oncology, Family Medicine, DOs, and Podiatrist.
Experience: 5 - 10 years
Have experience supporing a revenue cycle management account, focusing in different tasks like patient registration, insurance verification, prior authorization, appeals and denials management, charges posting, patient payment collections and explaining EOBs to patients.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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