Executive Admin Assistant |Bookkeeping | Customer Service 

•Provided comprehensive administrative support and assistance to the Manager and Team, ensuring smooth daily operations. •Successfully organized meetings, managing scheduling, sending calendar invites, and coordinating events as needed. •Received and sorted daily mail, filing documents accurately to maintain an organized system, ensuring easy retrieval of critical information. •Offered administrative support, including writing and editing emails, to facilitate effective communication. •Checked and screened various forms with a high degree of accuracy, maintaining precision in data handling. •Coordinated communications, responded to emails, tracked and followed up on requests, identifying those requiring immediate attention for efficient task management. •Recorded and tracked data from over 300 clients, ensuring accuracy and completeness in record-keeping. •Ensured and maintained the confidentiality of all communications and documents, upholding privacy standards.

•Efficiently handle 300+ inbound calls, ensuring accurate order placement and meticulous attention to detail. •Demonstrated proficiency in navigating the order management system to process orders efficiently •Handled customer inquiries about order status, product availability, and delivery times. •Address customer inquiries and questions promptly, maintaining a polite and professional demeanor throughout the interaction. •Provide effective solutions and actions to meet customer needs, demonstrating a commitment to customer satisfaction. •Prioritize speed and accuracy in processing orders, ensuring timely delivery and meeting customer expectations.

Create Engaging Social Media Content using Canva Expert in doing Social Media Audit Proficient in creating Social Media Content Calendar