With over 9 years of experience in diverse roles such as Data Entry, Customer Service, and Fraud Prevention, I specialize in optimizing workflows, handling fraud investigations, and delivering outstanding customer support across various channels
???? Skills & Expertise:
• Data Entry & Management
• Shopify Fraud Detection & Prevention
• Multi-channel Customer Service
• Bookkeeping & Invoicing
• Accounts Payable Management
???? Tools & Platforms:
• E-commerce & ERP: Shopify, Netsuite ERP, Microsoft Dynamics 365, Amazon, eBay
• Customer Support: Zendesk, Gorgias, Salesforce
• Collaboration & Project Management: Slack,
• Shipping & Fulfillment: ShipStation, Getida
• Design & Content Creation: Adobe Creative Cloud (Photoshop, Lightroom, InDesign), Canva, Figma
• Productivity Suites: Google Workspace, Microsoft 365
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
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