Brookshiel

E-commerce VA, CustomerService Specialist & Admin Support

65 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.80/hour ($668.80/month)

Bachelors degree

Last Active

November 22nd, 2024 (today)

Member Since

May 9th, 2019

Profile Description

Reliable and detail-oriented professional with 6 years of experience in
e-commerce, customer support specialist, and administrative tasks.
Skilled at managing online stores, assisting customers, and handling
various office duties. 

My top skills include:
* Product Listing
* Order Fulfillment
* Checking Past Due Orders
* Checking Product Inventory
* Handles Chargeback/Disputes
* Customer Service Support
* Customer Service Email Management
* Customer Service Leadership
* Creates Articles for Knowledge Base
* Write Canned Responses for customer service emails
* Social Media Management
* Calendar Scheduling
* Data Entry
* Basic Photo Editing using Canva 
* Proficient in Microsoft Office and Google Suite
* Human Resource Management


Committed to providing excellent service, solving
problems quickly, and helping to keep operations running smoothly. I'm eager to bring my skills and dedication to help you achieve your
business goals. 

I'm excited to connect with you! Let's work together! 

Your Best Hire, 
Brooke

Top Skills

Experience: 2 - 5 years

Experienced in creating and managing engaging TikTok content to drive brand awareness and audience growth. Skilled in developing creative short-form videos that leverage trending sounds, challenges, and hashtags to maximize reach and engagement. Proficient in analyzing TikTok analytics to refine strategies, enhance content performance, and increase follower count. Capable of executing targeted TikTok ad campaigns, collaborating with influencers, and fostering an active community to achieve marketing objectives and boost brand presence on the platform.

Other Skills

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Accurately entered and updated large volumes of data into company databases, ensuring a high level of precision and timeliness. Verified data integrity by cross-referencing information with source documents and resolving discrepancies. Generated and maintained comprehensive reports and spreadsheets to assist in data analysis and decision-making.

Over 5 years of experience in planning, executing, and optimizing social media marketing strategies across platforms like Facebook, Instagram, Twitter, LinkedIn, and TikTok. Skilled in developing compelling content that aligns with brand voice and resonates with target audiences, resulting in increased engagement, follower growth, and brand loyalty. Proficient in using social media management tools (e.g., Hootsuite, Buffer) and analytics (e.g., Google Analytics, Facebook Insights) to monitor performance, track KPIs, and adjust strategies for optimal results. Experienced in running paid social media campaigns, collaborating with influencers, and driving traffic, leads, and conversions through targeted digital marketing efforts. Strong ability to manage social media calendars, coordinate cross-platform campaigns, and create data-driven reports to inform future marketing strategies.

Basic Information

Age
32
Gender
Female
Website
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Address
Cabanatuan, Nueva Ecija
Tests Taken
IQ
Score:  90
DISC
Dominance: 32
Influence: 18
Steadiness: 23
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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