Janna

Project Manager/Customer Support

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

February 17th, 2025 (47 days ago)

Member Since

May 7th, 2019

Profile Description

I am outgoing, proactive, and have a strong ethic. I have 15 years of work experience with customer support and managerial support.
I treat my clients highly, thoroughly understand their needs, communicate effectively, deliver exceptional quality, and go the extra mile in a personalized, timely, and professional manner, aiming to exceed their expectations and build a strong, trusting relationship.
I excel at communication and interpersonal skills, allowing me to convey ideas clearly, actively listen, adapt communication for various audiences, and resolve conflicts, facilitating effective collaboration. Additionally, I possess adaptability and flexibility, enabling me to embrace change, adjust to new situations, and thrive in evolving environments, ensuring productivity and composure amid uncertainty. Moreover, I demonstrate strong problem-solving and critical thinking abilities, enabling me to analyze and solve complex problems, I have been working with tools such as Zendesk, Roofr to measure roof sizes, BuilderTrend, Gmail, slack, zoom, BatchLeads, Propstream, and various crms. I am excited and look forward to working with you all.