Ecommerce & Dropshipping Expert | A+ Customer Support

Overview

Looking for full-time work (9 hours/day)

at $9.00/hour ($1,782.00/month)

Bachelors degree

Last Active

February 11th, 2025 (5 days ago)

Member Since

May 6th, 2019

Profile Description

Motivated and hard-working individual with an eagerness to learn. Proactive and dependable. With get it done attitude. Strong computer skills. With a "can do, will do" attitude.

eCommerce experience:
• Order Fulfillment via Shopify, Amazon, Poshmark, and eBay
• Basic Bookkeeping (Invoice)
• Complete Store Management
• Social Media Management
• Graphic Design & Video Editing
• Email, Live Chat, and Phone Support
• Writing Product Description & SEO Friendly Title
• Chargeback, Returns, and Refund Management
• Sales and Billing Reports
• Technical Support

Other Experience:
• SOP Creation
• B2B Client Support
• Email and Live Chat Scripts
• Feedback Management and Customer Retention
• Appointment Setter & Lead Generation
• Logistic Management
• Product Research
• Campaign Ad Management
• Calendar Management
• Email, Booking and Travel Management
• HR Management

- Project Management Software: ClickUp / Asana / Trello / Notion / Airtable
- Ticket Management Tool: Freshdesk / Zendesk / Zoho Desk / Gorgias

I have experience working with businesses across various industries, including:
• E-commerce and Retail: Wholesale Tea Company, Clothing Company, Jewelry, Smart Watches, Baby Products, Lighting and Furniture, and Beauty Products.
• Technology and SaaS: SaaS, Second Line Mobile App, Device Trading, Telecommunications.
• Health and Wellness: Health Products, Diet Coaching, Life Coach, Medical Equipment.
• Hospitality and Services: Hotel Reservations, Cleaning Services, Tutoring Services.