Experienced Virtual Assistant with a proven track record of providing efficient and reliable administrative support to clients. Proficient in managing schedules, handling correspondence, and performing various tasks to streamline operations. Skilled in utilizing a variety of tools and software to optimize productivity and communication. Dedicated to delivering exceptional service and exceeding client expectations. Ready to take on new challenges and support businesses in achieving their goals.
E X P E R I E N C E
BPO Admin Staff |
Spearheaded payroll management, ensuring accuracy and timeliness.Executed lead generation strategies, resulting in increased client acquisition.Scrubbed and verified leads meticulously to maintain data integrity.Conducted manual lead scrubbing across various platforms for comprehensive lead management.Excelled in paperwork using Excel, optimizing documentation
Freelance Marketing |
Conducted manual lead scrubbing across multiple platforms to enhance lead quality.Managed
Data Entry Manga Data Scraping |
Conducted comprehensive data scraping by visiting websites and extracting relevant information.Uploaded scraped data onto the server for accessibility and analysis.Maintained accurate spreadsheets, providing organized data for decision-making.Updated anime episode information regularly, ensuring up-to-date content for users.
Real Estate Arlo Cam Staff |
Diligently monitored Arlo camera systems, ensuring property security and safety.Updated camera battery status regularly to maintain surveillance effectiveness.Managed renovation spreadsheets, facilitating seamless project tracking and coordination.
Short-Term Rental Management |
Expertly managed Airbnb and Vrbo listings, optimizing property visibility and bookings.Created compelling new listings, attracting potential guests and maximizing occupancy.Implemented instant booking management, ensuring seamless booking processes.Handled property unlisting and reservation cancellations as per owner requests.Facilitated payment requests and refunds, ensuring guest satisfaction and financial integrity.Responsively addressed guest inquiries and bookings, providing excellent customer service.Managed confirmation and welcome letters, ensuring a seamless guest experience.Handled property compensation and damage claims efficiently, resolving issues promptly.Synchronized rental calendars across platforms, minimizing booking conflicts.Facilitated rental agreements and followed up with guests to ensure smooth check-ins.
The Knot Pro and Wedding Wire Coordinator
Send comprehensive wedding packages, providing clients with detailed information.Gather necessary information including guest count, overnight stays, and event duration.Created customized quotes tailored to client needs and preferences.Submitted quotes for CEO review before sending to clients, ensuring accuracy and professionalism.Provided timely responses, sending quotes within 24 hours of inquiry.Managed guest agreements, ensuring compliance with company policies.Handled rental agreement processes using SignNow for efficient documentation.Reserved dates upon guest agreement confirmation, ensuring availability.Processed security deposit payments securely using Braintree.Announced bookings in group chats, ensuring effective communication among tea
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