I managed Data Entry agents (non-voice) and CSR (voice) for Healthcare account for 3 years. We call patients to inform them that we are about to ship their package and once done calling we do the encoding. Transferring patients information in Brightree, search
for Dr's information, check if they are PECOS enrolled, and check Dr's prescription. We use dropbox and google drive to send the shipping spreadsheet to the shipper.
I used to answer clients questions or concerns through
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.