Customer Service Associate & Real Estate Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates Degree

Last Active

December 20th, 2024 (yesterday)

Member Since

April 9th, 2019

Profile Description

I've worked in the customer service industry for nine years. That's six years in various BPO firms and three years at a US-based mass customization firm specializing in product customization in both print and digital.

My work experience includes but is not limited to:

* Customer Support (Phone, Email & Chat)
* Social Media Management
* Digital Marketing
* Graphic Designing
* Email Management
* Email Marketing
* Product Listing
* Facilitate TeaUpgrade to see actual infoetings
* Conduct training for new hires
* Oversee other teaUpgrade to see actual infombers
* Other Admin Tasks

1 year as Chat & Email Support Specialist for Microsoft- Back office, Technical & Fraud for Skype
1 year as Tier 2 Customer Interactions Specialist for Galileo Financial Technologies, LLC- Handling Credit & Debit Card transactions for various financial institutions.

2 years as ClientServ Professional for Morgan Stanley- Financial Advisor for Mutual & Trust funds holder (not licensed for Series 7)

3 years as Advisor for Care and Digital Solutions in Cimpress Vistaprint- Designing marketing & promotional products for highly valued customers (Most are big business owners) using Adobe tools eg. Business cards, Postcards, Banners, Posters, etc. 
- Designing & Troubleshooting websites for customers ( Covers Email marketing, Local listing & basic SEO)

Tools I'm an expert at:
* Careforce / Salesforce
* JIRA 
* Zendesk
* Microsoft Offices
* Google Suite
* Trello
* Slack
* Meta Business Suite
* Adobe Photoshop & Illustrator 
* Canva

These experiences have made me more qualified to work with you because I am already familiar with how to work on many platforms.
If necessary, I am willing to participate in any training or examinations. Aside from my personal experiences, I can ensure you of high-quality relationships between the boss and the employee, as well as between myself and my leads. A good connection, in my opinion, is synonymous with loyalty. I'm here to assist you in achieving your goals. Let's get it done!