AIRBNB CASE MANAGER LEVEL 2 | AIRBNB EXPERT | TEAM MANAGER

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

College  

Last Active

November 24th, 2024 (today)

Member Since

April 8th, 2019

Profile Description

Allow me to introduce myself as Upgrade to see actual info, an outstanding candidate with the perfect blend of skills and experience to excel in the Airbnb position you're seeking to fill.

With an impressive background in co-hosting and property management, I have successfully overseen a vast portfolio of over 150 properties. My responsibilities ranged from handling messages, complaints, and maintenance to meticulously coordinating cleaning schedules and managing client invoices, coordinating with Airbnb, VRBO, and Upgrade to see actual info, and ensuring flawless daily operations.

As a former Case Manager at Airbnb, Resolutions Level 2 Team for 2 years, I honed my expertise in resolving guest complaints and addressing their diverse needs. My comprehensive knowledge of Airbnb's policies, including those concerning cleanliness, cancellations, and essential regulations, enables me to navigate complex scenarios with ease.

Moreover, my tenure as a Customer Service Representative and complaints specialist at Expedia for almost 3 years, coupled with my proficiency as a flight and hotel expert, has solidified my ability to deliver exceptional customer experiences. From managing bookings and facilitating itinerary changes to liaising with hotels and handling invoicing, I consistently provide outstanding support throughout the entire reservation process.

I also had the privilege of serving as a Customer Experience Specialist for a year at Delta Airlines, where I helped countless travelers with their bookings, ensuring they received unparalleled assistance and personalized service.

Furthermore, my experience as a Property Manager at Bungalow Living showcased my ability to wear multiple hats. I excelled in tasks such as creating property shells, coordinating with internet providers for seamless installations, setting competitive pricing strategies, and more.

If given the opportunity, I would be delighted to elaborate further on my extensive experience, assuring you of my exceptional skills that will undoubtedly impress.

You may click on the link below for my resume:
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Thank you for visiting my profile.

Best regards,
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