Virtual Assistant/Travel Consultant

Overview

Looking for full-time work (6 hours/day)

at $9.00/hour ($1,188.00/month)

Bachelors degree

Last Active

February 11th, 2025 (5 days ago)

Member Since

April 7th, 2019

Profile Description

For over 13 years, I have worked in customer support within the Sales and Travel industry, handling tasks such as responding to customer inquiries, resolving complaints via phone and email, promoting sales, conducting online research, data entry, and more.
My experience in customer support has strengthened my ability to provide exceptional service by going the extra mile. I am committed to following company policies, meeting customer satisfaction targets, and contributing to team success. I consistently strive to help my team achieve weekly and monthly goals by delivering outstanding performance and ensuring clients receive the best service experience.
I would love the opportunity to discuss how my skills align with your job opening. I am highly motivated and dedicated to delivering top-quality results. Thank you for reviewing my profile—I look forward to connecting at your convenience!
----------------------------------------------Skills--------------------------------------------------------------
-Travel Planning (airline, hotel, and ground transportation)
-Customer Support (chat, email, phone)
-Inbound Calls and Outbound Calls
-Social Media Management
-Email Marketing
-Classified Ads Posting
-Copywriting
-Data Entry and Research
-Online ESL teaching
--------------------------------------------Software/Websites Used-------------------------------------
-Amadeus, Sabre, travel websites
-Expedia, Hotelbeds, Upgrade to see actual info, Goglobal, DOTW
-Facebook, LinkedIn, Instagram, Pinterest, Twitter
-Microsoft Office, Excel, Powerpoint, Microsoft Outlook, Microsoft Teams
-Google Sheet, Google Docs, Google Drive, Google Calendar, Dropbox
-Chinese QQ, A-classroom, Class-in
-different BPO platforms
Upgrade to see actual info, Asana, VTO, Tramada