Virtual Assistant, Medical Receptionist, Customer Service

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

October 28th, 2024 (18 days ago)

Member Since

March 26th, 2019

Profile Description

Customer Service: I have experience in handling customer inquiries, complaints, and issues in a professional and friendly manner. You are adept at active listening, problem-solving, and conflict resolution, and have developed excellent communication skills both verbally and in writing. You are skilled at managing customer expectations, maintaining a positive attitude, and providing accurate and timely information to customers.
Medical Reception: You have experience in managing patient appointments, scheduling, and check-ins, verifying insurance coverage, and maintaining patient records. You are knowledgeable in medical terminology, HIPAA regulations, and medical billing procedures. You are also skilled at managing phone calls, triaging patient inquiries, and providing excellent customer service to patients.
Overall, I have developed a strong set of customer service skills that can be applied in various industries. My experience as a medical receptionist has also given me valuable knowledge and skills in the healthcare industry, which could be an asset in roles such as medical billing or medical administrative assistant.